At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour with night premium pay and flexible working options.
- Other info: Enjoy a friendly work environment with opportunities for personal growth.
- Why this job: Be a part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 30000 - 30000 € per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 17, 2026
Pay: £14.31 Hourly
Contract Type: Permanent
Hours of Work: Hours of work are 13.5 hours per week. Vacancy 1: Thursday 14:30-21:45 & Friday 14:45-22:00. Vacancy 2: Sunday 14:30-21:45 & Monday 14:30-21:45.
Job Level: Partnership Level 10
Where You'll Be Working: St Albans (Waitrose & Partners), 1 Ermine Close, St Albans, Hertfordshire, AL3 4JZ
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in St Albans employer: Jlp Insights & Media Website
At Waitrose & Partners in St Albans, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With competitive pay, flexible working options, and a commitment to work-life balance, joining our team means becoming part of a community dedicated to making a positive impact.
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in St Albans
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Customer Delivery Driver, you'll be the face of the brand. Think about how you can demonstrate your great customer service skills during the interview. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can confidently discuss your driving history and any relevant experience you have. If you've worked with chilled vehicles before, don’t forget to mention that too!
✨Tip Number 4
Apply through our website! We recommend applying directly on the Waitrose careers page. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in St Albans
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're excited about being part of our team!
Highlight Your Driving Skills:Make sure to mention your valid B-Category UK driving licence and any relevant driving experience. If you've worked with chilled vehicles before, give us the details! We need to know you're ready to hit the road safely and efficiently.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Tell us what makes you unique and how you can contribute to our friendly and welcoming team. Remember, we’re all about creating an environment where everyone can thrive!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application as soon as possible. Plus, it shows you’re keen to join our amazing team at Waitrose & Partners!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Routes
Familiarise yourself with the delivery routes in St Albans. Being able to discuss how you would efficiently navigate these routes during your interview will show that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you built rapport with customers or resolved issues effectively, as this role is all about being an ambassador for the Waitrose brand.
✨Demonstrate Time Management
Be ready to talk about how you manage your time, especially when juggling deliveries and shop tasks. You might want to share specific strategies or tools you use to stay organised and efficient.
✨Highlight Your Adaptability
This role requires a bit of flexibility, so think of instances where you've had to adapt to changing circumstances. Whether it's adjusting to last-minute changes in delivery schedules or helping out in the shop, showing that you're adaptable will impress the interviewers.
