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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour with night premium pay and flexible working options.
- Other info: Enjoy a friendly work environment with opportunities for personal growth.
- Why this job: Be a part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 11, 2026
Pay: £14.31 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part-time work (22.5 hours per week) across seven days to include early starts from 06:00, late finishes until 22:00, and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Hove (Waitrose & Partners), Nevill Road, Hove, East Sussex, BN3 7BZ
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Portslade employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Portslade
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical questions! As a Customer Delivery Driver, you'll need to demonstrate your driving skills and knowledge of vehicle safety. Brush up on your driving regulations and be ready to discuss how you ensure safety on the road.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the hiring team, giving you the best chance to stand out.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Portslade
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're excited about being a part of our team!
Highlight Relevant Experience: If you've got previous driving or customer service experience, make sure to mention it! We’re keen on seeing how your background aligns with the role. Don’t forget to include any specific skills that relate to the responsibilities listed in the job description.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our friendly and welcoming team. Remember, we’re looking for Partners who can thrive in our environment!
Apply Early: Don’t wait until the last minute to submit your application! We recommend applying as soon as possible since roles can close early if we get a lot of interest. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. This will not only help you answer questions about time management and efficiency but also show your commitment to providing excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust with customers.
✨Demonstrate Your Adaptability
Be ready to discuss how you handle unexpected situations, whether on the road or in-store. Employers love candidates who can think on their feet and adapt to changing circumstances, especially in a fast-paced environment like a supermarket.
✨Highlight Your Team Spirit
Since you'll be supporting the shop team, share experiences where you've worked collaboratively with others. Emphasising your ability to work well in a team will resonate with the company's ethos of partnership and community.