At a Glance
- Tasks: Protect profits by investigating shrinkage and deterring theft on the shop floor.
- Company: Join the largest employee-owned business in the UK, John Lewis & Partners.
- Benefits: Competitive salary, night premium, flexible working, and comprehensive training.
- Other info: Dynamic role with varied shifts and excellent career growth opportunities.
- Why this job: Make a real impact while ensuring safety for customers and partners.
- Qualifications: Strong communication skills and confidence in conflict resolution.
The predicted salary is between 27825 - 38000 £ per year.
As a Loss Prevention Partner (LPP) in our Profit Protection team, you will add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You will investigate trends and report on key themes regarding shrinkage to protect our profits. You will protect your fellow Partners and customers by patrolling the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18 years or older to work in this role. You will work on a rota basis and will be required to work a variety of shifts, including evenings and weekends.
Key ResponsibilitiesAs a Loss Prevention Partner, your day will be varied but day-to-day responsibilities will include:
- Be a point of contact for branch Profit Protection related issues, and escalate as required.
- Mitigate the risk of malicious harm to Partners and Customers.
- Manage shrinkage performance within budget and risk appetite.
- Address all aspects of shrinkage, including external and internal dishonesty, procedural failure and administrative error.
- Support and coach fellow Partners on how to minimise shrinkage and complete procedures correctly to protect our profits.
- De-escalate conflict situations in the shop professionally (at times, you may be required to detain or ban individuals who are committing offences in our shops).
- Support with investigations where required.
- Excellent verbal and written communication skills.
- Confidence in resolving conflict.
- Great attention to detail with ability to spot trends and signs of profit loss.
- Good customer service and relationship building skills.
- Previous experience of working in a loss prevention role and a customer facing environment would be beneficial but is not essential as you will receive full and comprehensive training in the first few weeks of starting in your new role.
Closing Date: January 25, 2026
Pay: £27,825.00 - £38,000.00 Annual
Contract Type: Permanent
Hours of Work: Varied hours of full time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 9
Where You Will Be Working: Oxford (John Lewis & Partners), 101 The Westgate, Oxfordshire, Oxfordshire, OX1 1PB
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you will be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Loss Prevention Partner in Oxford employer: Jlp Insights & Media Website
At John Lewis & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture of collaboration and respect. As a Loss Prevention Partner in Oxford, you'll not only receive competitive pay and night premiums but also benefit from comprehensive training and opportunities for personal growth within a supportive environment that values your contributions. Join us in our mission to create a happier world while enjoying a work-life balance that suits your needs.
Contact Details:
Jlp Insights & Media Website Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Loss Prevention Partner in Oxford
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We think you need these skills to ace Loss Prevention Partner in Oxford
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Jlp Insights & Media Website. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Jlp Insights & Media Website.
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Jlp Insights & Media Website.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Jlp Insights & Media Website.
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Jlp Insights & Media Website.
