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- Tasks: Help keep shelves stocked and assist with online orders during night shifts.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to exceptional service and quality.
- Benefits: Enjoy a competitive hourly rate, shift premiums, and flexible working options.
- Why this job: Be part of a passionate team that values food and customer connections in a supportive environment.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Work hours are from 21:00 to 07:00, including weekends.
Night Replenishment, Supermarket Assistant page is loaded
Night Replenishment, Supermarket Assistant
Apply locations Billericay (Waitrose & Partners) posted on Posted 2 Days Ago job requisition id R-180965
ABOUT THE ROLE
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
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Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
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To learn more about this role, please copy and paste this link into a new browser window: https://www.youtube.com/watch?v=bXt8KKlnSWs
Closing Date:
July 29, 2025
Pay:
£12.40 Hourly
Contract Type:
Permanent
Hours of Work:
21:00-07:00, up to 37 hours per week to include Thursday, Friday and Saturday nights
Job Level:
Partnership Level 10
Where You\’ll Be Working:
Billericay (Waitrose & Partners), 112-118 High Street, Billericay, Essex, CM12 9BY
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
At Waitrose, we LOVE food, and we’re all about creating truly extraordinary shopping experiences by sharing our passion with our food loving customers.
We don’t just give great service and stock shelves, we forge an emotional connection with our customers through our shared passion for great food. Setting us apart from other supermarkets.
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Night Replenishment, Supermarket Assistant employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's values and customer service approach. Understanding their commitment to quality and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to connect with customers can set you apart from other candidates.
✨Tip Number 3
Show your passion for food and drink trends. Being knowledgeable about current trends can demonstrate your enthusiasm for the role and your ability to engage with customers on a deeper level.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to support various tasks within the store. This adaptability is crucial for a role that involves multiple responsibilities, especially during night shifts.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise any previous work in retail or food service, and showcase your communication skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention why you want to work at Waitrose specifically and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as teamwork, flexibility, and attention to detail. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Jlp Insights & Media Website
✨Show Your Passion for Food
Since this role is all about serving food lovers, make sure to express your enthusiasm for food and drink trends during the interview. Share any personal experiences or knowledge that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be working closely with others. Be prepared to discuss examples of how you've successfully collaborated in a team environment. Highlight your communication skills and flexibility, which are essential for supporting your colleagues.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. This will show that you understand the importance of customer satisfaction.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the Night Replenishment role. Be ready to discuss how you would approach tasks like stock replenishment and managing online orders. Showing that you understand the job will demonstrate your commitment and readiness to contribute.