Team Manager Customer Delivery Hub in Newcastle upon Tyne

Team Manager Customer Delivery Hub in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 35000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in managing transport operations and ensure smooth delivery processes.
  • Company: Join a dynamic company focused on customer delivery excellence.
  • Benefits: Competitive salary up to £40,000 and flexible working hours.
  • Other info: Opportunity for career growth in a fast-paced environment.
  • Why this job: Make a real impact by improving operational efficiency and team performance.
  • Qualifications: Experience in transport operations and people management required.

The predicted salary is between 35000 - 40000 £ per year.

Expected Salary: Up to £40,000 depending on experience

Location:

Hours: Various full time hours - Day shift 1000-1800 (1 week, Mon - Fri) and back shift 1400-2200 (3 weeks, Tues - Sat). You'll need to be open to flexible working hours, as this role has the head of branch, out-of-hours, and key holder responsibilities. During these times, you will be held accountable for the site's business continuity procedure.

Your day-to-day responsibilities will include:

  • Planning operational resources (daily and weekly) with the Partners and agency.
  • Developing and maintaining relationships with the operational teams to ensure communication across the site remains effective.
  • Monitoring and analysing department KPIs to look for trends and opportunities to facilitate continuous improvement within the team.
  • Managing driver requirements, such as dart tags, fuel cards, and vehicle keys.
  • Ensuring daily communication with the transport planning team.
  • Managing the day-to-day running of the transport office (for example, schedules and conference calls).

It’s crucial that you act responsibly in line with Corporate Social Responsibility commitments and waste management for your department and site.

Essential skills/experience you'll need:

  • Knowledge of transport operations.
  • Current driving licence.
  • People management experience.

Desirable skills/experience you may have:

  • Knowledge of Legal Compliance.
  • Experience of managing disciplinaries and grievances.
  • C1 UK Driving Licence.
  • Hiring Manager / Recruitment experience.
  • Incident management experience.

Team Manager Customer Delivery Hub in Newcastle upon Tyne employer: Jlp Insights & Media Website

As a Team Manager at our Customer Delivery Hub, you will thrive in a dynamic work environment that prioritises employee growth and development. We offer competitive salaries, flexible working hours, and a strong commitment to corporate social responsibility, ensuring that our team members feel valued and empowered. Join us to be part of a collaborative culture where your contributions directly impact our operational success and community engagement.
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Contact Detail:

Jlp Insights & Media Website Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager Customer Delivery Hub in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to your connections in the transport and logistics industry. You never know who might have a lead on a Team Manager role or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for management roles in customer delivery hubs. Practise your answers, focusing on your people management experience and how you've handled operational challenges.

✨Tip Number 3

Show off your skills! When you get the chance, highlight your knowledge of transport operations and any relevant KPIs you've managed. Use specific examples to demonstrate your impact in previous roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Team Manager Customer Delivery Hub in Newcastle upon Tyne

Transport Operations Knowledge
People Management
KPI Monitoring and Analysis
Communication Skills
Operational Planning
Flexibility in Working Hours
Legal Compliance Knowledge
Incident Management
Driving Licence
Experience with Disciplinaries and Grievances
Recruitment Experience
Business Continuity Management
Relationship Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of transport operations and people management experience to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Team Manager role. Share specific examples of how you've successfully managed teams or improved operations in the past.

Showcase Your Flexibility: Since this role requires flexible working hours, mention your availability and willingness to adapt to different shifts. We love candidates who are ready to jump in when needed!

Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!

How to prepare for a job interview at Jlp Insights & Media Website

✨Know Your Transport Operations

Make sure you brush up on your knowledge of transport operations before the interview. Be ready to discuss how you've managed resources in the past and any relevant KPIs you've monitored. This will show that you understand the core responsibilities of the Team Manager role.

✨Showcase Your People Management Skills

Prepare examples of how you've effectively managed teams in previous roles. Think about specific situations where you developed relationships with team members or resolved conflicts. This will demonstrate your ability to lead and maintain effective communication across the site.

✨Flexibility is Key

Since the role requires flexible working hours, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you successfully managed varying schedules or out-of-hours responsibilities, as this will show you're a good fit for the role.

✨Understand Corporate Social Responsibility

Familiarise yourself with the company's commitment to Corporate Social Responsibility and waste management. Be ready to discuss how you can contribute to these initiatives within the transport office, as this will reflect your alignment with the company's values.

Team Manager Customer Delivery Hub in Newcastle upon Tyne
Jlp Insights & Media Website
Location: Newcastle upon Tyne

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