At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour with night premium pay and flexible working options.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
The predicted salary is between 29600 - 29600 € per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 17, 2026
Pay: £14.31 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part-time work (13 hours per week) Hours of work are Friday 14:45-21:45 and Saturday 14:45-21:45
Job Level: Partnership Level 10
Where You'll Be Working: Lichfield (Waitrose & Partners), Darwin Park, Lichfield, Staffordshire, WS13 6RX
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Lichfield employer: Jlp Insights & Media Website
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Working as a Customer Delivery Driver in Lichfield not only offers competitive pay and additional night premiums but also provides a supportive environment that encourages personal growth and teamwork. Join us to be part of a community that thrives on kindness, respect, and a shared commitment to delivering exceptional service to our customers.
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Lichfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Customer Delivery Driver, you'll be the face of the brand. Think about how you can demonstrate your great customer service skills during the interview. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can confidently discuss your driving history and any relevant experience you have. If you've worked with chilled vehicles before, don’t forget to mention that too!
✨Tip Number 4
Apply through our website! We recommend applying directly on the Waitrose careers page. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the team!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Lichfield
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose.
Highlight Relevant Experience:Make sure to mention any previous driving or customer service roles you've had. If you've worked with chilled vehicles before, definitely include that! We love seeing how your past experiences can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the routes during the interview shows that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Emphasise Teamwork
Since you'll be supporting the shop team, highlight your ability to work well with others. Discuss any previous experiences where you contributed to a team environment, showing that you're a team player who can adapt to different roles.
