At a Glance
- Tasks: Install stylish window dressings in customers' homes while delivering top-notch service.
- Company: Join the largest employee-owned business in the UK, John Lewis & Partners.
- Benefits: Enjoy a competitive salary, flexible working hours, and a company vehicle.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be a brand ambassador and make homes beautiful with your skills.
- Qualifications: Full driving licence and experience in home furnishings installation required.
A customer facing role responsible for the installation of Window Dressing products in customers' homes. Focus on engaging and delighting our Customer in delivering a market leading customer experience.
We are currently recruiting for 2 heads across our London catchment area. You will be expected to be able to collect goods from one of the collection sites in either Kingston, Sloane Square or Welwyn Garden City. You will have access to a business use vehicle.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Salary: £30,500 - £43,300.
Contract type: This position is a Permanent contract.
Working pattern: 37.5 hours per week, Monday to Saturday on a rota basis.
Location: This is a mobile position where travel is required visiting customers' homes. You will be required to attend the office for occasional meetings and training.
Key responsibilities:
- Using your customer service skills and product knowledge experience you will be responsible for carrying out the fitting of window dressing products (curtains, blinds, shutters and associated products such as poles and tracks).
- You will use your skills and expertise to deliver high quality installation standards, ‘Right Fit First Time’.
- You will be an ambassador for the John Lewis brand, working in customers’ homes, bringing to life our values and delivering a consistently exemplary customer experience.
- This role is very independent and although you are provided with your appointments, time management is key to ensure your day runs smoothly.
- This is a customer-facing role that involves providing a high level of customer service as you will be visiting customer's properties to complete a range of activities associated with Furnishing Fittings.
- You will be responsible for providing accurate error free work, demonstrating excellent communication skills and offer advice, demonstrations and recommendations to meet the customers' needs.
- The role requires a considerable amount of driving between the branch, customers' homes and the service building - a business use vehicle is provided for this purpose.
- You will also be provided with all of the necessary equipment required to complete your work.
- You will be required to occasionally visit a John Lewis branch to ensure you are up to date with your product knowledge.
This role is subject to the following pre-employment screening: 3 year references. Basic disclosure. DVLA check.
Essential skills/experience you’ll need:
- Full, clean driving license
- Excellent Customer service skills
- Experience fitting home Furnishing products
- IT literacy
- Communication skills
- Confidence working independently
Desirable skills/experience you may have:
- Proven sales experience
- Understanding of window dressings
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
At John Lewis, we’ve got BIG ambitions to be the most inspiring omni-channel retailer in the UK, built on longstanding customer trust and loyalty. We’re focused on offering the very best products for our customers, from stylish fashion and homeware to innovative technology. And, we’re committed to creating unforgettable experiences that inspire and delight our customers.
Home Furnishings Installer, London employer: Jlp Insights & Media Website
At John Lewis, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. As a Home Furnishings Installer, you will enjoy competitive pay, flexible working arrangements, and opportunities for personal growth while delivering exceptional customer experiences across London. Join us in a role that not only offers independence and responsibility but also allows you to contribute to a purpose-driven organisation committed to making a positive impact in our communities.
Contact Details:
Jlp Insights & Media Website Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Home Furnishings Installer, London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Home Furnishings Installer, London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Jlp Insights & Media Website's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Jlp Insights & Media Website. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Jlp Insights & Media Website
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Jlp Insights & Media Website.
