Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service in a fast-paced environment.
- Company: Join the largest employee-owned business in the UK, known for its commitment to quality.
- Benefits: Competitive salary, night premium pay, and flexible working options.
- Why this job: Make a real impact by shaping customer experiences and leading a passionate team.
- Qualifications: Experience in team leadership and a passion for retail are essential.
- Other info: Enjoy excellent career growth opportunities and a supportive culture.
The predicted salary is between 34700 - 48000 £ per year.
As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers. Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities- It's fast paced and at times you'll oversee the entire day-to-day operation of the shop.
- Using your commercial skills to maximise sales and profit while minimising wastage.
- Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.
- Improving and maintaining customer satisfaction.
- Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.
- Create a supportive culture of care, belonging, pace and productivity.
- Engage and lead partners in delivering and embedding change consistently and effectively within your shop.
- Experience of leading a team in a fast-paced, customer focused environment.
- People Management skills.
- Able to demonstrate an innate passion for and understanding of retail.
- Resilience to support and plan your team's response to change.
- Ability to influence stakeholders.
- Advanced communication skills.
- Experience of supporting with the Disciplinary and Grievance process.
- Regulatory Compliance Management.
- Personal Licence Holder.
- Food Hygiene Level 3.
Closing Date: April 22, 2026
Pay: £34,700.00 - £48,000.00 Annual
Contract Type: Permanent
Hours of Work: 37.5 hours of full time work to include early starts, late nights, evenings and weekends.
Job Level: Partnership Level 8
Where You'll Be Working: Harrow Weald (Waitrose & Partners), 350 High Road, London, HA3 6HF
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Team Manager in Harrow on the Hill employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Harrow on the Hill
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Waitrose & Partners. Understand their values and how they treat their customers and employees. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or handled a challenging situation. Be ready to share these during your interview to demonstrate your people management skills and resilience.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to engage with your interviewers. Ask questions about the role and the team dynamics. This not only shows your interest but also gives you a chance to showcase your advanced communication abilities.
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all candidates efficiently.
We think you need these skills to ace Team Manager in Harrow on the Hill
Some tips for your application 🫡
Show Your Leadership Skills: As a Team Manager, we want to see your leadership style shine through in your application. Share specific examples of how you've motivated and inspired your team in previous roles. This will help us understand how you can bring that positive energy to Waitrose.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We love seeing candidates who take the time to align their experience with what we're looking for, so don’t hold back!
Be Authentic: We value authenticity at StudySmarter, so let your personality come through in your writing. Share your passion for retail and customer service, and don’t be afraid to show us what makes you unique. We want to know the real you!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application as soon as possible, especially since roles can close early if we get a lot of interest!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Stuff
Before the interview, make sure you understand Waitrose's values and what it means to be a Partner. Familiarise yourself with their customer service approach and how you can contribute to creating a positive shopping experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or improved customer satisfaction, as these will resonate well with the interviewers.
✨Be Ready for Change
Since the role involves managing change, come prepared to discuss how you've handled transitions in the past. Highlight your resilience and adaptability, and share strategies you've used to support your team during challenging times.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or how they support Partners in their development.