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- Tasks: Serve customers with passion for food and maintain high standards at our service counters.
- Company: Join Waitrose & Partners, the UK's largest employee-owned business.
- Benefits: Earn £12.40 per hour plus a night premium, enjoy flexible working hours.
- Why this job: Make a real impact by building relationships with customers and promoting ethically sourced food.
- Qualifications: Strong communication skills and a passion for food are essential.
- Other info: Be part of a supportive team that values kindness and respect.
The predicted salary is between 24800 - 24800 £ per year.
As a Partner on our service counters, you will have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You will actively be bringing our ethos - passionate Partners serving food lovers - to life.
You will use your enthusiasm and friendliness to build lasting relationships with your customers. You will make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities- You will take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering/hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: March 29, 2026
Pay: £12.40 Hourly
Contract Type: Temporary
Hours of Work: Part time (20 hours per week) across seven days, including evenings from 17:00 and weekends.
Job Level: Partnership Level 10
Where You Will Be Working: East Grinstead (Waitrose & Partners), West Street, East Grinstead, West Sussex, RH19 4YZ
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you will be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in East Grinstead employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant in East Grinstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This way, you can show off your enthusiasm for their ethos and how you can contribute to their mission.
✨Tip Number 2
Practice your people skills! As a Hospitality, Supermarket Assistant, you'll be interacting with customers all day. Think about some scenarios where you can demonstrate your communication skills and friendliness. Role-play with a mate if you need to!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Waitrose brand with pride.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and the company right there!
We think you need these skills to ace Hospitality, Supermarket Assistant in East Grinstead
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Mention any experiences or interests you have that relate to food and drink trends. We want to see how you can bring our ethos of passionate Partners serving food lovers to life.
Highlight Your Customer Service Skills: Since this role is all about building relationships with customers, make sure to showcase your communication skills. Share examples of how you've successfully interacted with customers in the past, whether in hospitality or retail. We value friendly and enthusiastic team players!
Be Detail-Oriented: Attention to detail is key in maintaining high presentation and hygiene standards. In your application, mention any relevant experiences where you’ve had to keep things organised and tidy, especially when working with food. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Waitrose & Partners!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Products
Before the interview, brush up on Waitrose's food values and popular products. Being able to discuss your favourite items and how they align with the brand's ethos will show your passion for food and customer service.
✨Showcase Your Communication Skills
Since this role involves building relationships with customers, practice articulating your thoughts clearly. Think of examples from past experiences where you successfully communicated with customers or worked as part of a team.
✨Demonstrate Enthusiasm
During the interview, let your enthusiasm shine through! Share your love for food and any relevant trends you’re aware of. This will help convey that you’re not just looking for a job, but genuinely want to be part of the Waitrose family.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. Asking about how the team supports each other or how they handle busy periods shows that you’re thinking about how you can contribute positively to the environment.