At a Glance
- Tasks: Become a qualified Driver Technician and deliver amazing products to customers' homes.
- Company: Join John Lewis, the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy competitive pay, evening and night premiums, and flexible working options.
- Other info: Dynamic training programme with opportunities for career growth and development.
- Why this job: Make a real impact by providing exceptional service and installing products customers love.
- Qualifications: Must have a UK B-Category driving licence and great customer service skills.
The predicted salary is between 29000 - 36600 £ per year.
As our Driver Technician Trainee 7.5t, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew.
Due to the nature of these roles, we require all applicants to be 18 or over by their start date. In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.75 per hour.
Key Responsibilities- Being an ambassador for the John Lewis brand with great customer service is your number one priority.
- Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
- Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations) efficiently and quickly for our customers, demonstrating how they work once installed.
- Keeping up to date with new products and technologies to perform your role at your best.
- Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.
- Completion of the 90-day programme will be based on the individual’s input into the programme and may vary based on training needs.
- This role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
- UK B-Category manual driving licence with no more than 6 points.
- Previous experience in a customer-facing role.
- Great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
- Prior experience in installation and customer delivery services.
- Previous role model or team leader experience.
Closing Date: May 5, 2026
Pay: £29,000.00 - £36,600.00 Annual
Contract Type: Permanent
Hours of Work: 41 hours per week, 06:00 - 17:00.
Job Level: Partnership Level 10
Where You'll Be Working: Cranbrook Way Customer Delivery Hub (John Lewis & Partners), 4 Cranbrook Way, Solihull, B90 4GT
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Driver Technician Trainee 7.5t employer: Jlp Insights & Media Website
At John Lewis, we pride ourselves on being the largest employee-owned business in the UK, offering a supportive and inclusive work culture that empowers our Partners to thrive. As a Driver Technician Trainee at our Solihull hub, you'll benefit from a comprehensive training programme, competitive pay with evening and night premiums, and opportunities for personal growth within a company that values kindness, respect, and collaboration. Join us in delivering exceptional service while enjoying a fulfilling career where your contributions truly matter.
Contact Details:
Jlp Insights & Media Website Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Driver Technician Trainee 7.5t
✨Tip Number 1
Get to know the company! Research John Lewis and understand their values and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, make sure you can articulate your thoughts clearly. Role-play common delivery scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from past experiences where you handled unexpected situations effectively. This will demonstrate your ability to think on your feet, which is crucial for a Driver Technician.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job right from the start.
We think you need these skills to ace Driver Technician Trainee 7.5t
Some tips for your application 🫡
Show Your Customer Service Skills:In your application, make sure to highlight any previous experience in customer-facing roles. We want to see how you’ve gone above and beyond for customers in the past, as being an ambassador for the John Lewis brand is key!
Be Clear About Your Driving Experience:Since this role requires a UK B-Category manual driving licence, be upfront about your driving history. If you have any points on your licence, let us know how you’ve learned from those experiences.
Demonstrate Your Tech Savvy:We’re looking for someone who’s not just a driver but also has a good understanding of technology. Mention any relevant experience with installations or tech products to show us you’re ready to tackle the job!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at John Lewis.
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Stuff
Before the interview, make sure you understand the role of a Driver Technician Trainee. Familiarise yourself with the responsibilities, especially around customer service and product installation. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great service, think of examples from your past experiences where you've excelled in customer-facing roles. Be ready to share how you handled difficult situations or went the extra mile for a customer.
✨Demonstrate Your Team Spirit
This job involves working closely with a partner during deliveries. Highlight any previous teamwork experiences you have, and be prepared to discuss how you collaborate effectively with others to achieve common goals.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the training programme or the company culture. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
