Customer Delivery Driver, Supermarket Assistant, Various London Branches
Customer Delivery Driver, Supermarket Assistant, Various London Branches

Customer Delivery Driver, Supermarket Assistant, Various London Branches

Harrow Part-Time No home office possible
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At a Glance

  • Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
  • Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
  • Benefits: Earn a competitive salary with night premium pay and flexible working options.
  • Why this job: Be a part of a friendly team and make a real difference in customers' lives.
  • Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
  • Other info: Dynamic work environment with opportunities for personal growth and development.

# ABOUT THE ROLEAs one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.*Due to its nature, you need to be 18-years or older to work in this role.*Job Description## **Please only apply if you are able to work at the locations specified on this vacancy.**## HARROW WEALD – Saturday & Sunday 06:45-14:30## WEST EALING – Saturday 06:45-14:45 & Sunday 14:00-22:00## **Key Responsibilities** You\’ll typically start your day in store and you\’ll be responsible for: – Checking your delivery routes for the day. – Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers. – Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety. – Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority. – Helping customers with their shopping and building a rapport with them based on trust and service. – Supporting the wider shop team when required with general shopkeeping tasks. **Essential skills/experience you\’ll need** – Full valid B-Category UK manual driving licence with no more than 6-points. – Great customer service skills. -Time management skills. – Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages). – Comfortable working independently with the ability to be self motivated and adaptable. – IT literate. **Desirable skills/experience you may have** – Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.**Closing Date:**September 24, 2025**Pay:****Contract Type:**Permanent**Hours of Work:**Varied hours of full and part time work across seven days to include early starts, late finishes, evenings and weekends. Please see job description for available hours.**Job Level:**Partnership Level 10**Where You\’ll Be Working:**Harrow Weald (Waitrose & Partners), 350 High Road, London, London, HA3 6HF# ABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it.**Important points to note:**It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

Customer Delivery Driver, Supermarket Assistant, Various London Branches employer: Jlp Insights & Media Website

At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. With a commitment to work-life balance, flexible hours, and opportunities for personal growth, our London branches offer a supportive environment where you can thrive while delivering exceptional service to our customers. Join us and be part of a team that values kindness, respect, and collaboration, making a meaningful impact in the community.
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Contact Detail:

Jlp Insights & Media Website Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Delivery Driver, Supermarket Assistant, Various London Branches

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission.

✨Tip Number 2

Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!

✨Tip Number 3

Be prepared for practical questions! As a delivery driver, they might ask how you'd handle certain situations on the road or with customers. Think through scenarios and how you'd tackle them to show you're ready for the job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining the Waitrose family. Don’t wait too long, though – roles can close quickly!

We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant, Various London Branches

Full valid B-Category UK manual driving licence
Customer Service Skills
Time Management Skills
Physical Fitness
Self-Motivation
Adaptability
IT Literacy
Teamwork
Communication Skills
Route Planning
Vehicle Safety Compliance

Some tips for your application 🫡

Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose.

Highlight Relevant Experience: Make sure to mention any previous driving roles or customer service experience you've had. If you've worked with chilled vehicles before, definitely include that too! We love seeing how your background fits with what we do.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Jlp Insights & Media Website

✨Know Your Routes

Familiarise yourself with the delivery routes and locations mentioned in the job description. Being able to discuss your understanding of the area and any previous experience with similar routes can really impress the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on building rapport and trust with customers.

✨Demonstrate Time Management Abilities

Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. You might want to share strategies you use to stay organised and ensure timely deliveries.

✨Emphasise Teamwork and Adaptability

Since you'll be supporting the shop team as well, highlight your ability to work well in a team and adapt to changing situations. Share experiences where you’ve collaborated with others or taken on different roles to help out.

Customer Delivery Driver, Supermarket Assistant, Various London Branches
Jlp Insights & Media Website
Location: Harrow
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