Customer Delivery Driver, Supermarket Assistant
Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Oxford Full-Time No home office possible
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At a Glance

  • Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
  • Company: Join the UK's largest employee-owned business, dedicated to quality and service.
  • Benefits: Enjoy flexible working hours and a supportive team environment.
  • Other info: Apply early as vacancies may close quickly due to high demand.
  • Why this job: Be part of a passionate team that values customer connections and food love.
  • Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.

Ecomm Delivery Driver page is loaded## Ecomm Delivery Driverlocations: Oxford Botely Road (Waitrose & Partners)posted on: Posted Todayjob requisition id: R-198861# ABOUT THE ROLEAs one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.*Due to its nature, you need to be 18-years or older to work in this role.***Key Responsibilities**You\’ll typically start your day in store and you\’ll be responsible for:- Checking your delivery routes for the day.- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.- Helping customers with their shopping and building a rapport with them based on trust and service.- Supporting the wider shop team when required with general shopkeeping tasks.**Essential skills/experience you\’ll need**- Full valid B-Category UK manual driving licence with no more than 6-points.- Great customer service skills.-Time management skills.- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).- Comfortable working independently with the ability to be self motivated and adaptable.- IT literate.**Desirable skills/experience you may have**- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.**Closing Date:**April 7, 2026**Pay:**£14.04 Hourly**Contract Type:**Permanent**Hours of Work:**Varied hours of part time work 15 hours across seven days to include early starts, late finishes, evenings and weekends.**Job Level:**Partnership Level 10**Where You\’ll Be Working:**Oxford Botley Road (Waitrose & Partners), Botley Road, Oxford, Oxfordshire, OX2 0HH# ABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it.**Important points to note:**It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

Customer Delivery Driver, Supermarket Assistant employer: Jlp Insights & Media Website

At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Working as a Customer Delivery Driver in Oxford, you'll enjoy a supportive environment that prioritises work-life balance, offers flexible working options, and encourages personal growth through shared ownership and collaboration. Join us to be part of a passionate team dedicated to delivering exceptional service and creating memorable experiences for our food-loving customers.
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Contact Detail:

Jlp Insights & Media Website Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Delivery Driver, Supermarket Assistant

✨Tip Number 1

Familiarise yourself with the local area and delivery routes. Knowing the streets and shortcuts can help you manage your time effectively and ensure timely deliveries, which is crucial for this role.

✨Tip Number 2

Practice your customer service skills. Since you'll be interacting with customers regularly, being friendly and approachable will help you build rapport and enhance their shopping experience.

✨Tip Number 3

Get comfortable with the physical demands of the job. Engage in activities that improve your strength and stamina, as lifting crates and moving cages will be part of your daily tasks.

✨Tip Number 4

Show your enthusiasm for food and customer service during any interactions. Being passionate about the products and the service you provide can set you apart from other candidates.

We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant

Full valid B-Category UK manual driving licence
Customer Service Skills
Time Management Skills
Physical Fitness
Self-Motivation
Adaptability
IT Literacy
Communication Skills
Teamwork
Attention to Detail
Route Planning
Health and Safety Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise any previous work that involved interacting with customers or managing deliveries.

Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your understanding of the Waitrose brand. Mention how your skills align with the responsibilities of the Customer Delivery Driver role.

Highlight Relevant Skills: Clearly outline your full valid B-Category UK manual driving licence and any experience you have with chilled vehicles. Also, mention your time management skills and ability to work independently.

Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Waitrose and how you can contribute to their ethos of quality service. This will help you stand out as a candidate who is genuinely interested in the position.

How to prepare for a job interview at Jlp Insights & Media Website

✨Show Your Customer Service Skills

As a Customer Delivery Driver, great customer service is key. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your ability to build rapport with customers.

✨Know the Company Values

Familiarise yourself with Waitrose's ethos and values. Understanding their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a Partner.

✨Demonstrate Time Management Abilities

This role requires effective time management skills. Be ready to discuss how you prioritise tasks and manage your time efficiently, especially when it comes to delivery routes and shopkeeping duties.

✨Prepare for Physical Requirements

The job involves physical tasks like lifting crates and moving cages. Mention any relevant experience you have that showcases your ability to handle the physical demands of the role.

Customer Delivery Driver, Supermarket Assistant
Jlp Insights & Media Website
Location: Oxford
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