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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £13.39 per hour with night premium pay and flexible working options.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: November 3, 2025
Pay: £13.39 Hourly
Contract Type: Permanent
Hours of Work: Varied hours of part-time work (22.5 hours) across three days to include early starts, late finishes and weekends between the hours of 06:00 - 22:30.
Job Level: Partnership Level 10
Where You’ll Be Working: Tenterden (Waitrose & Partners), 10 Sayers Lane, Tenterden, Kent, TN30 6BW
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Customer Delivery Driver, you'll be the face of the brand. Think about how you can demonstrate your great customer service skills during the interview. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can confidently discuss your driving history and any relevant experience you have. If you've worked with chilled vehicles before, don’t forget to mention it!
✨Tip Number 4
Apply through our website! We recommend applying directly on the Waitrose & Partners careers page. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're excited about being a part of our team!
Highlight Relevant Experience: If you've got previous driving or customer service experience, make sure to mention it! We’re keen on seeing how your background aligns with the role. Don’t forget to include any specific skills that relate to the job, like time management or working independently.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share a bit about who you are and what makes you unique. Remember, we’re looking for Partners who will fit into our friendly and welcoming team!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Routes
Familiarise yourself with the delivery routes in Tenterden. Being able to discuss local landmarks or shortcuts can show your initiative and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with the ethos of Waitrose.
✨Demonstrate Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Mention any tools or techniques you use to stay organised.
✨Emphasise Teamwork
Since you'll be supporting the shop team, highlight your ability to work well with others. Share experiences where you contributed to a team’s success, showing that you’re a true Partner in the Waitrose spirit.