Customer Delivery Driver, Supermarket Assistant
Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Newbury Full-Time No home office possible
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At a Glance

  • Tasks: Deliver groceries with a smile and assist in-store with stock control.
  • Company: Join the UK's largest employee-owned business, Waitrose & Partners.
  • Benefits: Enjoy staff discounts, free meals, and subsidised learning opportunities.
  • Why this job: Be the friendly face of our brand and make customers' days brighter.
  • Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
  • Other info: Flexible hours available, with exciting career growth in a supportive environment.

Customer Delivery Driver, Supermarket Assistant page is loaded## Customer Delivery Driver, Supermarket Assistantlocations: Newbury (Waitrose & Partners)posted on: Posted Todayjob requisition id: R-196783# ABOUT THE ROLEAs one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.*Due to its nature, you need to be 18-years or older to work in this role.***Key Responsibilities**You\’ll typically start your day in store and you\’ll be responsible for:- Checking your delivery routes for the day.- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.- Helping customers with their shopping and building a rapport with them based on trust and service.- Supporting the wider shop team when required with general shopkeeping tasks.**Essential skills/experience you\’ll need**- Full valid B-Category UK manual driving licence with no more than 6-points.- Great customer service skills.-Time management skills.- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).- Comfortable working independently with the ability to be self motivated and adaptable.- IT literate.**Desirable skills/experience you may have**- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.**Closing Date:**February 24, 2026**Pay:**£13.39 Hourly**Contract Type:**Permanent**Hours of Work:**Varied hours of part time work (minimum 14.5 hours) across two or three shifts to include weekends between the hours of 06:00 – 22:00.**Job Level:**Partnership Level 10**Where You\’ll Be Working:**Newbury (Waitrose & Partners), Oxford Road, Newbury, Berkshire, RG14 1NB# ABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it.**Important points to note:**It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. #J-18808-Ljbffr

Customer Delivery Driver, Supermarket Assistant employer: Jlp Insights & Media Website

At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, offering a unique work culture where every Partner is valued and empowered. With competitive pay, flexible working hours, and an extensive benefits package including staff discounts and subsidised meals, we foster an environment that prioritises personal growth and well-being. Join us in Newbury, where you can make a meaningful impact while enjoying a supportive community dedicated to excellence in customer service.
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Contact Detail:

Jlp Insights & Media Website Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Delivery Driver, Supermarket Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your driving skills! Since this role involves driving, make sure you're comfortable behind the wheel. If you can, take a few practice runs in similar vehicles to what you'll be driving. This will boost your confidence and help you ace that driving assessment.

✨Tip Number 3

Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for providing top-notch service.

✨Tip Number 4

Apply through our website! We recommend applying early as roles can close quickly. Plus, applying directly through our site gives you the best chance to showcase your enthusiasm for joining the Waitrose family. Don’t miss out!

We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant

Customer Service
Driving Skills
Health & Safety Awareness
Flexibility
Initiative
Stock Control
Cashiering
Experience with Chilled Vehicles
Full UK Manual Driving Licence
Age Restricted Item Handling

Some tips for your application 🫡

Show Your Passion for Customer Service: When you're writing your application, make sure to highlight your passion for providing top-notch customer service. We want to see how you can be the friendly face of Waitrose, so share any relevant experiences that showcase your commitment to helping customers.

Be Clear About Your Driving Skills: Since this role involves driving, it's crucial to mention your driving experience and skills. Make sure to include details about your valid UK manual driving licence and any previous driving roles you've had. We need to know you're up for the task!

Flexibility is Key: We value flexibility in our team members, so don’t forget to mention your ability to adapt to different situations. Whether it’s dealing with unexpected challenges or working varied shifts, let us know how you can be a reliable partner in this role.

Apply Early Through Our Website: Don’t wait until the last minute! We sometimes close vacancies early if we get a lot of applications, so make sure to apply as soon as you can through our website. This way, you’ll have a better chance of securing your spot with us.

How to prepare for a job interview at Jlp Insights & Media Website

✨Show Your Customer Service Passion

Make sure to highlight your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you understand the importance of being the friendly face of the business.

✨Demonstrate Flexibility and Initiative

Prepare to discuss situations where you've had to think on your feet or adapt to unexpected challenges. This role requires a flexible approach, so showcasing your ability to handle surprises will impress the interviewers.

✨Know Your Driving Skills

Since driving is a key part of this job, be ready to talk about your driving experience. Mention any relevant qualifications or past roles that involved driving, and ensure you're familiar with the requirements of handling chilled vehicles if applicable.

✨Understand Health & Safety

Brush up on health and safety regulations related to driving and delivery. Being knowledgeable in this area shows that you take the role seriously and are committed to maintaining a safe environment for yourself and customers.

Customer Delivery Driver, Supermarket Assistant
Jlp Insights & Media Website
Location: Newbury
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