At a Glance
- Tasks: Serve delicious food and build relationships with customers at our service counters.
- Company: Join Waitrose, the UK's largest employee-owned business, where we value our Partners.
- Benefits: Earn £13.00 per hour, with a Night Premium for late shifts and flexible working options.
- Other info: Enjoy a supportive environment where you can thrive and grow your career.
- Why this job: Be part of a passionate team that loves food and creates extraordinary shopping experiences.
- Qualifications: Great communication skills and a passion for food are essential; customer service experience is a plus.
The predicted salary is between 26000 - 28000 € per year.
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life.
You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 19, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Varied hours of part time work (20 hours per week) to include late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Cowbridge (Waitrose & Partners), Birds Lane, Cowbridge, Vale of Glamorgan, CF71 7AG
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
At Waitrose, we LOVE food, and we’re all about creating truly extraordinary shopping experiences by sharing our passion with our food loving customers.
Hospitality, Supermarket Assistant in Cowbridge employer: Jlp Insights & Media Website
At Waitrose & Partners in Cowbridge, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating extraordinary shopping experiences. Our supportive work culture fosters personal growth and embraces diversity, ensuring that all employees feel valued and empowered. With competitive pay, flexible working options, and a commitment to ethical sourcing, joining our team means becoming part of a community dedicated to serving food lovers with passion and integrity.
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Cowbridge
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and their approach to food. This will help you connect with the brand and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some examples from your past experiences where you've excelled in customer service. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It reflects your respect for the role and the company, plus it sets a positive tone right from the start.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Waitrose family.
We think you need these skills to ace Hospitality, Supermarket Assistant in Cowbridge
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Mention any experiences or interests you have that relate to food and drink trends. We want to see how you can bring that enthusiasm to our service counters.
Highlight Your Customer Service Skills:Since this role is all about building relationships with customers, make sure to showcase any previous customer-facing experience. Talk about how you've made a difference in past roles and how you can do the same at Waitrose.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Being able to discuss ethically sourced products and recommend recipes will show your passion for food, which is key for this role.
✨Showcase Your Communication Skills
Practice how you communicate with customers and team members. Think about examples from past experiences where you built relationships or resolved issues, as this will demonstrate your ability to connect with others.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight times when you supported colleagues or contributed to a positive work environment, as teamwork is essential in a supermarket setting.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, like handling stock levels or maintaining hygiene standards. Be prepared to discuss how you would approach these situations, showing your understanding of the role's responsibilities.
