At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £13.39 per hour with night premium pay and flexible working options.
- Other info: Enjoy varied part-time hours and opportunities for personal growth.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: March 29, 2026
Pay: £13.39 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part-time work (22.5 hours) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Banbury (Waitrose & Partners), Southam Road, Banbury, Oxfordshire, OX16 2FW
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Banbury employer: Jlp Insights & Media Website
At Waitrose & Partners in Banbury, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With competitive pay, flexible working options, and a commitment to work-life balance, joining our team means becoming part of a community dedicated to making a positive impact.
Contact Details:
Jlp Insights & Media Website Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Dress the part! Even though it's a driving role, first impressions matter. Show up looking smart and professional. It reflects your respect for the opportunity and the brand you're representing.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate and you can keep track of your application status. Don’t miss out on this chance!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Banbury
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're excited about being part of our team!
Highlight Relevant Experience:If you've got previous driving or customer service experience, make sure to mention it! We’re keen on seeing how your background aligns with the role. Don’t forget to include any specific skills that relate to the job, like time management or working independently.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share a bit about who you are and what makes you unique. Remember, we’re looking for Partners who will fit into our friendly and welcoming team!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Jlp Insights & Media Website
✨Know Your Routes
Familiarise yourself with the delivery routes in Banbury. Being able to discuss your knowledge of the area and how you would efficiently plan your deliveries will impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you built rapport with customers, as this role is all about being an ambassador for the Waitrose brand.
✨Demonstrate Time Management
Think of specific instances where you successfully managed your time, especially in a fast-paced environment. Discuss how you prioritised tasks while ensuring timely deliveries and supporting shop operations.
✨Be Ready for Physical Challenges
Since the role involves physical tasks like lifting crates, be prepared to talk about your ability to handle these demands. Share any relevant experiences that showcase your adaptability and resilience in physically demanding situations.
