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- Tasks: Support the catering operation and deliver a first-class guest experience.
- Company: Join the largest employee-owned business in the UK with a focus on kindness and respect.
- Benefits: Earn £12.40 per hour, enjoy night premiums, and benefit from flexible working options.
- Why this job: Be part of a dedicated team in a stunning hotel environment while making guests happy.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced setting.
- Other info: Exciting career growth opportunities in a supportive and inclusive workplace.
The predicted salary is between 12 - 16 £ per hour.
As a Food Services Assistant, you’ll be working in one of our stunning Partnership hotels and supporting the profitable running of the catering operation there. You will be working alongside a dedicated team of hospitality professionals to deliver a first-class guest experience.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities- Showing flexibility to work in different areas of the hotel when needed. Always ready to lend a hand to your fellow team members and ensure the smooth running of the hotel.
- Adhering to the highest standards of health and safety to ensure a safe working environment for both fellow Partners and guests.
- Using your excellent organisational skills to prioritise tasks.
- Interacting with guests in a friendly and welcoming manner and sharing your passion for good food and drink.
- Able to work in a fast-paced environment.
- Great customer service skills.
- Good organisational skills.
- Ability to remain calm under pressure and find solutions quickly when issues arise.
- Previous experience in a hospitality environment.
Closing Date: February 13, 2026
Pay: £12.40 Hourly
Contract Type: Permanent
Hours of Work: 37.5 hours a week to include weekends
Where You Will Be Working: Bala Lake Hotel, Llangower, Bala, Gwynedd, LL23 7BS
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Food Service Assistant in Bala employer: Jlp Insights & Media Website
Contact Detail:
Jlp Insights & Media Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant in Bala
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Food Service Assistant.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a guest. This will show them you’re ready to deliver that first-class experience they’re after.
✨Tip Number 3
Be flexible and ready to adapt! The job description mentions working in different areas of the hotel, so be prepared to discuss how you can jump in wherever needed. It shows you’re a team player!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Bala Lake Hotel. Don’t wait too long, though—apply early to beat the rush!
We think you need these skills to ace Food Service Assistant in Bala
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and customer service shine through! Share any experiences that highlight your enthusiasm for creating a great guest experience.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how you can contribute to our team at Bala Lake Hotel!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see your relevant skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Jlp Insights & Media Website
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Food Service Assistant. Familiarise yourself with the hotel’s values and how they align with your own passion for hospitality. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to ensure a guest had a great experience. This will show that you can interact with guests in a friendly and welcoming manner, which is crucial for this position.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you can adapt to different areas of the hotel and support your team. Share instances where you’ve worked collaboratively in a fast-paced environment, highlighting your ability to remain calm under pressure and lend a hand when needed.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team dynamics, training opportunities, or how they ensure a safe working environment. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
