At a Glance
- Tasks: Assist customers and manage stock during night shifts at Waitrose.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy a competitive hourly rate, shift premiums, and flexible working options.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Work Thursday to Saturday nights, with opportunities for career development.
Supermarket Assistant – Nights page is loaded
Supermarket Assistant – Nights
Apply locations Hexham (Waitrose & Partners) posted on Posted 3 Days Ago job requisition id R-183569
ABOUT THE ROLE
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
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Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
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To learn more about this role, please copy and paste this link into a new browser window: https://www.youtube.com/watch?v=bXt8KKlnSWs
Closing Date:
August 26, 2025
Pay:
£12.40 Hourly
Contract Type:
Permanent
Hours of Work:
19.5 hours per week, working Thursday/Friday/Saturday (midnight – 07:00am)
Job Level:
Partnership Level 10
Where You\’ll Be Working:
Hexham (Waitrose & Partners), Wentworth park, Hexham, Northumberland, NE46 3PJ
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant - Nights employer: JLP Insights & Media website
Contact Detail:
JLP Insights & Media website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant - Nights
✨Tip Number 1
Familiarise yourself with Waitrose's values and customer service approach. Understanding their commitment to quality and customer satisfaction will help you align your responses during the interview.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to communicate effectively and work as part of a team can set you apart from other candidates.
✨Tip Number 3
Show your passion for food and drink trends. Being knowledgeable about current trends can demonstrate your enthusiasm for the role and your ability to engage with customers on a personal level.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to support various tasks within the store. This role requires adaptability, so showcasing your readiness to take on different responsibilities will be beneficial.
We think you need these skills to ace Supermarket Assistant - Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise any skills related to communication and teamwork, as these are essential for the Supermarket Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've gone the extra mile in previous roles to enhance customer satisfaction.
Highlight Flexibility: Since the role requires working nights, emphasise your flexibility and willingness to work during the specified hours. This shows your commitment and readiness to meet the job's demands.
Showcase Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team. This is crucial for the role, as you'll be collaborating with others to ensure smooth operations in the supermarket.
How to prepare for a job interview at JLP Insights & Media website
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's values.
✨Highlight Teamwork Skills
Communication and teamwork are essential in this role. Share examples from your past experiences where you successfully collaborated with others, especially in a customer-facing environment. This will show that you can work effectively within a team.
✨Prepare for Shift Work Questions
Since this position involves night shifts, be ready to discuss your availability and how you manage working during unconventional hours. Highlight any previous experience you have with shift work and how you maintain a healthy work-life balance.
✨Demonstrate Problem-Solving Abilities
The role requires handling various tasks efficiently, including stock replenishment and managing online orders. Prepare to discuss situations where you've had to think on your feet or solve problems quickly, showcasing your ability to adapt in a fast-paced environment.