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- Tasks: Deliver quality Waitrose produce and assist with shop tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply early as vacancies may close quickly due to high demand.
Supermarket Assistant, Customer Delivery Driver page is loaded
Supermarket Assistant, Customer Delivery Driver
Apply locations Crewkerne (Waitrose & Partners) posted on Posted Yesterday job requisition id R-183777
ABOUT THE ROLE
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.
When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
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Due to its nature, you need to be 18-years or older to work in this role.Key ResponsibilitiesYou\’ll typically start your day in store and you\’ll be responsible for:- Checking your delivery routes for the day.- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.- Helping customers with their shopping and building a rapport with them based on trust and service.- Supporting the wider shop team when required with general shopkeeping tasks.Essential skills/experience you\’ll need– Full valid B-Category UK manual driving licence with no more than 6-points.- Great customer service skills.-Time management skills.- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).- Comfortable working independently with the ability to be self motivated and adaptable.- IT literate.Desirable skills/experience you may have– Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
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Closing Date:
August 31, 2025
Pay:
£13.39 Hourly
Contract Type:
Permanent
Hours of Work:
Friday, Saturday and Sunday ( 22.5 Hours ) early starts, late finishes, evenings and weekends.
Job Level:
Partnership Level 10
Where You\’ll Be Working:
Crewkerne (Waitrose & Partners), South Street, Crewkerne, Somerset, TA18 8DA
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
At the John Lewis Partnership we’re not just employees; we’re co-owners, and that’s why we’re called Partners.
Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes.
It’s this ownership model that makes the Partnership a very unique place to work.
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Contact Detail:
JLP Insights & Media website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous driving experience you have, especially if it involves chilled vehicles. This can set you apart from other candidates and show that you're prepared for the specific demands of the role.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Being able to demonstrate your ability to build rapport and provide excellent service will be crucial in this role.
✨Tip Number 4
Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. Providing examples of how you've successfully handled similar situations can impress the hiring team.
We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant, Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Highlight any previous work that demonstrates your ability to manage time effectively and work independently.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Waitrose brand. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team when not on deliveries.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at JLP Insights & Media website
✨Show Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, and demonstrate your ability to build rapport with customers.
✨Know the Company Values
Familiarise yourself with Waitrose's ethos and values. Understanding their commitment to quality and service will help you align your answers with what they are looking for in a Partner.
✨Demonstrate Time Management Abilities
Since the role involves managing delivery routes and schedules, be ready to discuss how you prioritise tasks and manage your time effectively, especially when under pressure.
✨Prepare for Practical Questions
Expect questions about vehicle safety checks and handling deliveries. Brush up on relevant regulations and best practices to show that you take safety seriously and are knowledgeable about the role.
