Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily operations at our new travel branch.
- Company: Join JLM Travel, a trusted name in the travel industry since 2004.
- Benefits: Enjoy competitive salary, travel discounts, and ongoing training opportunities.
- Other info: Be part of a growing independent business with a passion for travel.
- Why this job: Shape unforgettable travel experiences and drive sales in a supportive environment.
- Qualifications: Experience in travel agencies and strong leadership skills required.
The predicted salary is between 36000 - 60000 ÂŁ per year.
JLM Travel has been a trusted name in the travel industry since 2004. As members of the Hays Travel Independence Group, we offer an extensive range of package holidays and exclusive deals with leading tour operators. Our commitment to quality and customer satisfaction is at the heart of everything we do.
The Travel Agency Manager will be responsible for overseeing the daily operations of our brand new branch in Cullercoats, managing a small team of travel consultants, and ensuring high standards of service are consistently delivered. The successful candidate will lead by example, driving sales, developing client relationships, and identifying new business opportunities.
Key Responsibilities- Manage the day-to-day running of the Cullercoats branch
- Lead, motivate, and develop a team of travel consultants
- Drive sales performance and achieve revenue targets
- Provide expert advice on destinations, products, and travel services
- Build strong relationships with customers, encouraging repeat business and referrals
- Develop partnerships with tour operators and suppliers
- Handle complex itineraries, enquiries, and customer issues professionally
- Monitor financial performance, including budgets and KPIs
- Ensure compliance with UK travel regulations, including ATOL and ABTA requirements
- Maintain a strong presence in the local community to promote the JLM Travel brand
- Proven experience within a travel agency environment
- Previous supervisory or management experience preferred
- Strong sales background with a focus on customer service
- Knowledge of travel booking systems (e.g. Amadeus, Galileo, Sabre or similar)
- Good understanding of UK travel regulations and industry standards
- Excellent communication and organisational skills
- Ability to lead a team and work towards targets
- Passion for travel and delivering exceptional customer experiences
- Experience in tailorâmade, luxury, or cruise travel
- Experience in marketing or local business development
- Knowledge of the North East travel market
- Competitive salary with performanceâbased bonus
- Travel discounts and industry incentives
- Opportunities for familiarisation trips
- Ongoing training and development
- A supportive and friendly working environment
- Opportunity to play a key role in a growing independent business
To apply, please send your CV and a covering letter outlining your experience and why you would be a good fit for JLM Travel to jobs@jlmtravel.co.uk. Embark on a rewarding journey with JLM Travelâapply now to become our next Travel Agency Manager and help craft unforgettable travel experiences for our valued clients.
Travel Agency Manager in North Shields employer: JLM Travel
Contact Detail:
JLM Travel Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Travel Agency Manager in North Shields
â¨Tip Number 1
Network like a pro! Attend travel industry events or local meet-ups to connect with potential employers and other professionals. We all know that sometimes itâs not just what you know, but who you know!
â¨Tip Number 2
Show off your passion for travel! When you get the chance to chat with hiring managers, share your travel experiences and insights. This will help you stand out as someone who truly understands the industry.
â¨Tip Number 3
Prepare for interviews by researching JLM Travel and their offerings. We want to see that youâre genuinely interested in our brand and can bring fresh ideas to the table. Tailor your responses to show how you can drive sales and enhance customer satisfaction.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Travel Agency Manager in North Shields
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Travel Agency Manager role. Highlight your supervisory experience and sales achievements to show us you're the right fit for leading our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why youâre passionate about travel and how your background aligns with our commitment to quality and customer satisfaction. Be genuine and let your personality come through!
Showcase Your Knowledge: We love candidates who know their stuff! Mention any experience you have with travel booking systems or your understanding of UK travel regulations. This will help us see how you can hit the ground running in our new branch.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures you donât miss out on any important updates from us during the process!
How to prepare for a job interview at JLM Travel
â¨Know Your Stuff
Make sure you brush up on your knowledge of travel booking systems like Amadeus or Galileo. Being able to discuss these confidently will show that you're not just passionate about travel, but also know the ins and outs of the industry.
â¨Showcase Your Leadership Skills
Since the role involves managing a team, be prepared to share examples of how you've successfully led and motivated others in the past. Think of specific situations where you drove sales or improved customer serviceâthis will demonstrate your capability to lead by example.
â¨Understand the Local Market
Familiarise yourself with the North East travel market and any local trends. This knowledge can set you apart from other candidates and shows that you're genuinely interested in making a positive impact in the community.
â¨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at JLM Travel and share your own travel stories. This will not only make you memorable but also highlight your passion for delivering exceptional customer experiences.