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For Companies At a Glance
- Tasks: Welcome visitors, manage bookings, and support admin tasks in a vibrant environment.
- Company: Join a dynamic team focused on creating a welcoming atmosphere.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be the face of the company and enhance visitor experiences every day.
- Qualifications: 2+ years in reception roles with strong communication and problem-solving skills.
- Other info: Great chance to develop your career in a supportive and engaging workplace.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Provide a warm, professional welcome to all visitors and staff
- Manage the visitor management system, including check-in procedures and badge issuance
- Handle incoming calls, routing them appropriately and taking messages when necessary
- Process incoming and outgoing mail and deliveries
- Coordinate meeting room bookings and prepare conference facilities
- Support basic administrative tasks as needed
- Maintain the reception area in a neat, organized, and presentable condition
- Monitor building access and security systems during reception hours
- Client contract support / administrative duties
- Support internal communications as directed by management
- Assist with basic IT troubleshooting for meeting rooms and reception equipment
- Raise purchase orders
Qualifications
- Previous experience (2+ years) in reception roles
- Excellent interpersonal and communication skills
- Customer service orientation
- Computer literacy including Microsoft Office applications
- Good problem-solving skills and practical approach to challenges
- Experience with visitor management systems (advantageous)
- Relevant certifications in health and safety or technical areas (advantageous)
Facilities Administrator in Wokingham employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator in Wokingham
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
When we get to the interview, let’s bring our A-game! Dress smartly, smile, and be ready to showcase our excellent interpersonal skills. Remember, it’s all about making a great first impression!
✨Tip Number 3
Don’t forget to prepare some questions for the interviewer. This shows that we’re engaged and keen to learn more about the role and the company. Plus, it gives us a chance to assess if it’s the right fit for us too!
✨Tip Number 4
After the interview, let’s follow up with a thank-you email. It’s a simple gesture that can set us apart from other candidates. We can express our appreciation for the opportunity and reiterate our enthusiasm for the role!
We think you need these skills to ace Facilities Administrator in Wokingham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous reception roles and any relevant experience you have. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Be Personable: Since this role is all about providing a warm welcome, let your personality shine through in your application. Use friendly language and show us that you’re ready to create a positive atmosphere for visitors and staff alike.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your familiarity with visitor management systems and any relevant certifications you have. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it’s super easy!
How to prepare for a job interview at JLL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Administrator. Familiarise yourself with visitor management systems and be ready to discuss how you would handle check-in procedures or manage incoming calls.
✨Show Off Your Interpersonal Skills
Since this role requires excellent communication and customer service skills, prepare examples from your previous experience where you successfully managed visitor interactions or resolved issues. This will demonstrate your ability to create a warm and professional environment.
✨Be Tech-Savvy
Brush up on your computer literacy, especially with Microsoft Office applications. If you have experience with any specific visitor management systems, be sure to mention that. You might even want to practice basic IT troubleshooting scenarios to show you're ready for any tech challenges.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
