Supplier Operations Manager, Data Center Operations
Supplier Operations Manager, Data Center Operations

Supplier Operations Manager, Data Center Operations

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage supplier relationships and procurement strategies for data centre operations.
  • Company: Join JLL, a diverse employer committed to inclusivity and sustainability.
  • Benefits: Enjoy flexible working options and a supportive corporate culture.
  • Why this job: Make a real impact on data centre efficiency and operational excellence.
  • Qualifications: Experience in procurement and supplier management, preferably in data centres.
  • Other info: Opportunity to work with cross-functional teams and develop strategic relationships across EMEA.

The predicted salary is between 43200 - 72000 £ per year.

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Account Sourcing Manager

Location: Client Sites (West London) and Head Offices (London)

Full Time

Reporting to: Client Account Director

Matrix Reporting to: EMEA Data Centre Procurement Lead

Job Summary:

We are seeking a highly skilled and proactive Sourcing Manager to be responsible for strategic procurement planning, RFP management, bid analysis, contract management, risk management, and on behalf of our data centre client(s). This role focuses on ensuring efficient and cost-effective supplier management while maintaining high-quality standards, managing compliance and risks, and supporting the unique needs of data centre infrastructure and operations. You will work closely with client stakeholders, suppliers, and internal teams to drive efficiency, cost-effectiveness, and operational excellence. In this role, your contribution will directly impact the reliability and success of data centre operations.

Responsibilities:

  • Collaboration with the Procurement Lead to ensure the implementation of the procurement strategy that supports the short-term and long-term needs of the clients and the data centre vertical.
  • Create client Procurement Plans via collaboration with the Procurement Lead and operations team.
  • Ensure 95% compliance at all times with supplier Service Contracts negotiated and executed.
  • Develop the supply chain to meet business and client needs, identifying growth opportunities.
  • Negotiate quotations and rates with suppliers.
  • Manage supplier relationships and resolve any issues, discrepancies or bottlenecks in a timely manner, ensuring uninterrupted service delivery.
  • Evaluate and monitor supplier performance and conduct regular assessments via Jaggaer process.
  • Support operational critical spares lists with suppliers (including lead times and prices).
  • Identify opportunities for cost savings, cost avoidance and value-add through strategic sourcing, tenders, and negotiations with suppliers. Record all savings on Jaggaer.
  • Collaborate with VDM team to ensure document compliance of the data centre supply chain, including insurance documents, HSSE, accreditations, service contract reviews/amendments, etc.
  • Provide performance reporting (KPIs, sourcing activity, supplier performance, QBRs) on monthly/quarterly basis; present reports and updates to clients and internal stakeholders as required.
  • Develop annual maintenance plans for suppliers in collaboration with site operations teams.
  • Represent JLL in client meetings, events and forum, and deputise for the Procurement Lead where necessary.
  • Work closely with cross-functional teams, including procurement, engineering, operations, and finance, and collaborate with internal stakeholders to align procurement strategy with business objectives.
  • Support audits as required.
  • Support training related to JLL Strategic Sourcing activities.
  • Ensure Policies and Procedures are current and reviewed annually.
  • Stay up-to-date with industry trends, new technologies, and emerging market opportunities to make informed decisions.
  • Requirements:

  • Proven experience in procurement and supplier management, preferably in the data centre industry or related hard services sector.
  • Strong knowledge of procurement processes, contract negotiation, and supplier relationship management.
  • Strong knowledge of data centre infrastructure and equipment.
  • Understanding of procurement best practices, contract management, and supplier evaluation methodologies.
  • Ability to work in a fast-paced environment and manage multiple supply chain and operational projects simultaneously and meet deadlines.
  • Analytical mindset with strong problem-solving skills, with the ability to gather and analyse data to inform decisions and drive operational efficiency.
  • Strong communication and negotiation skills, with the ability to build and maintain effective relationships with client stakeholders, category management, suppliers, and internal teams.
  • Attention to detail, a self-starter and commitment to delivering high-quality work.
  • Experience with ERP systems and supply chain management software. Requirement to become the super user of Jaggaer, to record savings, conduct Supplier Performance Management meetings, search suppliers, manage quotations, etc.
  • Experience working with suppliers across the EMEA region.
  • Development of EMEA strategic relationships with multi-national suppliers.
  • Knowledge of industry standards and best practices.
  • Understanding of technical operations.
  • Understanding of data centre security protocols and compliance requirements.
  • Top of Form
  • Location:

    On-site –London, GBR

    If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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    For additional details please see our career site pages for each country.

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    Supplier Operations Manager, Data Center Operations employer: JLL

    JLL is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for professionals seeking meaningful careers in procurement and supplier management. With a strong focus on employee growth, JLL offers comprehensive training and development opportunities, fostering a collaborative work culture that values innovation and operational excellence. Located in the vibrant area of West London, employees benefit from a dynamic environment that supports both personal and professional advancement while contributing to the success of critical data centre operations.
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    Contact Detail:

    JLL Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Supplier Operations Manager, Data Center Operations

    ✨Tip Number 1

    Familiarise yourself with the latest trends in data centre operations and procurement strategies. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.

    ✨Tip Number 2

    Network with professionals in the data centre and procurement sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about unadvertised job opportunities.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully managed supplier relationships and negotiated contracts in the past. Highlighting your experience with data centre infrastructure will set you apart from other candidates.

    ✨Tip Number 4

    Research JLL's values and recent projects to tailor your approach. Understanding their mission and how you can contribute to their goals will show your genuine interest in the role and the company.

    We think you need these skills to ace Supplier Operations Manager, Data Center Operations

    Strategic Procurement Planning
    RFP Management
    Bid Analysis
    Contract Management
    Risk Management
    Supplier Relationship Management
    Negotiation Skills
    Supplier Performance Evaluation
    Data Centre Infrastructure Knowledge
    Compliance Management
    Cost Savings Identification
    Analytical Skills
    Problem-Solving Skills
    Communication Skills
    Attention to Detail
    Project Management
    ERP Systems Proficiency
    Jaggaer Super User Experience
    Cross-Functional Collaboration
    Understanding of Data Centre Security Protocols

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in procurement and supplier management, particularly in the data centre industry. Use specific examples that demonstrate your skills in contract negotiation and supplier relationship management.

    Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your analytical mindset and problem-solving skills, and explain how your previous experiences align with the needs of the role.

    Showcase Relevant Skills: In your application, clearly outline your knowledge of procurement processes and data centre infrastructure. Mention any experience with ERP systems and supply chain management software, as well as your ability to manage multiple projects simultaneously.

    Highlight Communication Abilities: Since strong communication and negotiation skills are crucial for this role, provide examples of how you've successfully built relationships with stakeholders and suppliers in your previous positions. This will demonstrate your fit for the collaborative nature of the job.

    How to prepare for a job interview at JLL

    ✨Understand the Role

    Make sure you thoroughly understand the responsibilities of a Supplier Operations Manager in Data Center Operations. Familiarise yourself with procurement processes, contract management, and supplier relationship management, as these will be key topics during your interview.

    ✨Showcase Your Experience

    Prepare to discuss your previous experience in procurement and supplier management, especially within the data centre industry. Highlight specific examples where you've successfully negotiated contracts or improved supplier relationships, as this will demonstrate your capability for the role.

    ✨Demonstrate Analytical Skills

    Be ready to showcase your analytical mindset. You might be asked to solve a problem or analyse a scenario related to supplier performance or cost savings. Practising how to present data-driven decisions can set you apart from other candidates.

    ✨Prepare Questions

    Have insightful questions prepared for your interviewers. This could include inquiries about the company's procurement strategy, challenges they face in supplier management, or how they measure success in this role. It shows your genuine interest and helps you assess if the company is the right fit for you.

    Supplier Operations Manager, Data Center Operations
    JLL
    Location: London
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    J
    • Supplier Operations Manager, Data Center Operations

      London
      Full-Time
      43200 - 72000 £ / year (est.)
    • J

      JLL

      5000+
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