Strategic Soft Services Manager β€” Supplier & CX Excellence

Strategic Soft Services Manager β€” Supplier & CX Excellence

Full-Time No working from home possible
J

JLL is seeking a Supply Chain Manager (Soft Services) to lead operational soft services across the RLAM portfolio in London. You will manage service partners, ensure KPI/SLA delivery, and drive efficiency within budgeted limits while enhancing customer experience across buildings.

The role requires strategic collaboration with the RLAM CX Strategy Director, procurement and ESG teams to deploy innovative solutions and data-driven improvements in building operations.

#J-18808-Ljbffr

Strategic Soft Services Manager β€” Supplier & CX Excellence employer: JLL

At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our EMEA Small Works Program Lead role not only provides opportunities for professional growth through diverse project exposure but also ensures a supportive environment where governance and risk management are prioritised. With a commitment to employee development and a focus on meaningful contributions, JLL stands out as a rewarding place to advance your career in facilities management.

J

Contact Details:

JLL Recruitment Team