Small Works Manager

Location: Barnoldswick, England, United Kingdom

Client site: Rolls-Royce

Employment type: Full-time

Seniority level: Associate

Job function: Other

Hours: 40 (Monday to Friday)

Job Summary: As a Small Works Manager, the role is to operate within the department supporting the Small Works team in maintaining and developing the capability and coordinating the daily operations of associated works.

Responsibilities:

• Day to day supervision of the technical resource in relevant areas.
• First point of contact for the internal/external customers and the Small Works Lead.
• Helping the team efficiently meet all the relevant KPI & SLA requirements.
• Carry out regular site supervisory Health and Safety inspections, and ensure staff and contractors comply with H&S standards.
• Liaise with customers and suppliers to identify and scope works.
• Prepare quotations for works required.
• Manage workload effectively and in conjunction with other stakeholders to facilitate effective scheduling of works.
• Conduct pre-start meetings before works with internal and external teams – keep a record on site.
• Be available to attend or manage critical call-outs and provide written incident reports as required, including preparing the basis of the quotes for remedial works required.
• Ensure online monthly toolbox talks and awareness of any Health and Safety issues, to ensure the workforce is fully updated and safe.
• Verify sub-contractor works post-completion to ensure standards of workmanship and customer satisfaction.
• Complete physical and online forms as required to monitor and track works.
• Taking ownership of the client’s needs and pursue good communications with the customer to build a stable relationship.
• Control and maintain cover during holiday periods.
• Carry out works as directed by the Small Works Lead.
• Produce quotes as required for various departments across the business.
• Produce Test and Commissioning Certificates.
• General overseeing of project works and reporting.
• Plan weekly labour tasks and update labour.

Skills & Experience:

• A minimum of City & Guilds or NVQ qualifications within Building Services or equivalent.
• A good knowledge of all building services.
• Sound level of administration and organisational skills.
• Proven practical experience within the project management or facilities management industry.
• Setting and working to tight deadlines in a fast-paced environment.
• Ability to develop a good understanding of the customers’ business requirements.
• Proactive approach to all tasks undertaken with ability to manage own workload.
• Excellent interpersonal and communication skills.
• Commitment to providing a high-quality service and willing to work flexibly.
• Work overtime when required.
• Have a sound knowledge of our client base and specific contractual agreement with them.
• Respond to emails in a timely manner.
• Ensure technicians are working compliantly to industrial standards and Integral policy and procedures.

About JLL: At JLL, we embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and beyond. We support each other's wellbeing and champion inclusivity and belonging across teams. What sets JLL apart is our culture of collaboration, both locally in the UK and across the globe. Join us in taking the more inspiring, innovative, and optimistic path on our journey toward success as a Small Works Manager in Barnoldswick.