Service Engineer

OverviewOur goal is to provide enhanced Workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client\’s personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well-being, you\’ll have the opportunity to create exceptional Workplace experiences and drive LSEG colleague satisfaction and engagement to create opportunities for everyone to flourish.

Responsibilities

Be part of a team responsible for building and encouraging an environment that supports teamwork, co-operation, service and performance excellence and personal success on their shift.

Welcome coaching/mentoring to develop skill set and career.

Ensure all activities are delivered with an eye to ensure the highest customer experience standards at all times.

Operationally

Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators

Undertake reactive repairs and complete Planned Preventative maintenance tasks to the highest standard.

Adopt standard and emergency operating procedures.

Ensure the application and adherence to the account\’s Risk & Safety work practices to mitigate the risk of services interruption to client\’s operation.

Work with the wider team to identify opportunities to improve technical service delivery across the account to benefit the workplace service experience.

Strive for continuous improvement, to identify and implement service enhancements and adaptations.

Ensure all the services are always delivered in line with JLL SSoW (Safe Systems of Work).

Desired or preferred experience and technical skills

HV/LV authorised person AP15 – Refresher training can be provided.

Current Edition IEE: Wiring and Installation Regulations or equivalent Mechanical engineering qualification.

HNC & HND in an engineering discipline.

Confined Authorised person – Refresher training can be provided.

Mechanical Pressure authorised person – Refresher training can be provided.

IOSH.

Required Skills and Experience

City & Guilds Level 3 NQV in electrical/mechanical discipline

Has worked within a Critical Engineering or Corporate Facility

Good PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system.

Location

A site-based role, working on a continental shift pattern days and nights

Be able to attend when not on shift to assist the team.

Located on site at the client\’s offices, cover at other sites may occasionally be required.

If this job description resonates with you, we encourage you to apply, even if you don\’t meet all the requirements. We\’re interested in getting to know you and what you bring to the table!

Personalized benefitsJLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.

About JLLWe\’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\’s why we\’re committed to our purpose to shape the future of real estate for a better world. We\’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we\’re honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we\’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

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