At a Glance
- Tasks: Lead product management for JLL's Order to Cash processes across 42+ countries.
- Company: Join a global leader in corporate finance technology with a focus on innovation.
- Benefits: Competitive salary, career growth, and exposure to senior leadership.
- Other info: Be part of a team that values operational efficiency and customer experience.
- Why this job: Drive impactful strategies and embrace cutting-edge technologies in a dynamic environment.
- Qualifications: 10+ years in PeopleSoft Financial Management and strong project management skills.
The predicted salary is between 100000 - 150000 £ per year.
This is a leading global role within the Corporate Finance Technology team, responsible for the product management of JLL's Order to Cash (O2C) processes. The position holds ownership for all key aspects of the O2C cycle, including Contracts, Projects, Billing, Accounts Receivable and integrations with 3rd party applications. You will manage these functions within JLL's single instance of PeopleSoft 9.2, which supports core finance operations across more than 42 countries. The role involves managing a team of Product Specialists and Production Support staff and reports to the Executive Technology Product Manager, with significant exposure to senior finance and technology management. This pivotal role ensures operational efficiency, accurate financial transactions, and seamless customer experience.
Key Responsibilities
- Directs a comprehensive product strategy from product conception and definition through end of life, ensuring effective delivery of requirements on a timely basis.
- Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products, providing insights and guidance to drive optimal solutions with clearly defined benefits.
- Promotes use of new technologies and industry-leading trends.
- Selects, develops and evaluates personnel to ensure the efficient operation of the function.
- Manage a focused team of Product Managers and Production Support staff to achieve strategic goals.
- Ensure the team is focused on supporting the current state whilst delivering on requirements and initiatives.
- Embrace the JLL 'Accelerate 2030' strategy with particular focus on 'Unlock Platform Excellence' & 'Outpace through data and AI'.
- Deliver the approved 3-year ERP strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutions.
- Provide product expertise and develop strong working relationships with finance and business partners.
- Manage ERP O2C robustness ensuring timely resolution of priority issues.
- Responsible for establishing a comprehensive performance management framework that provides actionable insights into process efficiency, issue resolution, and business value, enabling proactive decision-making for stakeholders.
- Create awareness of industry trends and ensure JLL adopts best-in-class working practices and technical solutions.
- Experience with Sarbanes-Oxley compliance and audit requirements for billing and revenue workflows.
- Establish recognition as a strategic technology leader within JLL's senior leadership community.
- Drive strategy and delivery of future ERP strategy for JLL.
Business Analysis & System Enhancement
- Partner with finance teams to gather business needs and translate them into detailed functional specifications for system enhancements.
- Perform gap analysis to evaluate current system capabilities and identify solutions through configuration, customization, or new functionality.
- Analyse the technical and business impact of proposed changes to ensure compatibility with existing systems and workflows.
- Support the rollout of new modules and features across multiple business units and geographic regions.
- Create and maintain comprehensive functional specifications, system documentation, and process guides.
Technical Oversight & Quality Assurance
- Identify opportunities to streamline business processes through system configuration and automation.
- Manage operational issues, including reporting, timely resolution, and identifying ongoing mitigation strategies.
- Ensure deliverables are completed on schedule and with minimal errors post-deployment.
- Interface with Oracle and third-party vendors to coordinate technical activities and support.
- Oversee the entire product development lifecycle from conception and requirements gathering to launch and iteration.
Required Qualifications
- 10+ years of experience supporting PeopleSoft Financial Management 9.2, ideally in the real estate or a similar service industry.
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related field.
- Deep functional knowledge of PeopleSoft FSCM 9.2 modules, with expertise in the Order to Cash process.
- Strong understanding of financial close processes and month-end support requirements.
- Proven ability to work under pressure, manage complex projects, and deliver results.
- Experience supporting at least one global ERP rollout.
- Excellent communication and presentation skills.
Preferred Qualifications
- PeopleSoft certifications in Financial Management.
- Oracle Accreditations.
- Experience with process automation tools and emerging technologies such as GenAI applications.
Senior Director, Technology Product Management employer: JLL
JLL is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development and innovation, particularly in the realm of technology and finance, JLL offers unique opportunities for growth and collaboration across a global platform. Employees benefit from a comprehensive performance management framework and are encouraged to embrace cutting-edge industry trends, making it a rewarding environment for those seeking meaningful contributions in a leading corporate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Technology Product Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and tech sectors, especially those who work at JLL or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by diving deep into JLL's Order to Cash processes. Familiarise yourself with PeopleSoft 9.2 and think about how you can bring value to their team. Show them you’re not just another candidate!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews, send a quick thank-you note to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the JLL team and ready to embrace their 'Accelerate 2030' strategy.
We think you need these skills to ace Senior Director, Technology Product Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Director role. Highlight your experience with PeopleSoft and any relevant product management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at JLL. Share specific examples of your achievements in technology product management that relate to the O2C processes.
Showcase Leadership Experience:Since this role involves managing a team, be sure to highlight your leadership experience. Talk about how you've successfully led teams in the past and how you can bring that expertise to JLL.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at JLL
✨Know Your O2C Inside Out
Make sure you have a solid understanding of the Order to Cash processes, especially within PeopleSoft 9.2. Brush up on your knowledge of contracts, billing, and accounts receivable, as these are crucial for the role. Being able to discuss specific examples from your past experience will show that you're not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Leadership Skills
As a Senior Director, you'll be managing a team, so it's essential to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in product management or technology roles. Highlight your experience in developing talent and driving strategic goals, as this will resonate well with the interviewers.
✨Emphasise Your Strategic Vision
The role involves aligning with JLL's 'Accelerate 2030' strategy, so come prepared to discuss how you can contribute to this vision. Think about how you can leverage new technologies and industry trends to enhance operational efficiency and customer experience. Presenting a clear strategy for the future of ERP at JLL will set you apart.
✨Prepare for Technical Questions
Expect to face technical questions related to PeopleSoft Financial Management and ERP systems. Brush up on your knowledge of system enhancements, gap analysis, and compliance requirements like Sarbanes-Oxley. Being able to articulate your technical expertise will reassure the interviewers of your capability to oversee the product development lifecycle effectively.
