At a Glance
- Tasks: Service and maintain security systems like alarms, CCTV, and access control.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and life assurance.
- Other info: Dynamic team culture focused on collaboration and growth.
- Why this job: Make a real difference by protecting what matters most to clients.
- Qualifications: Experience in electronic security and customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts, our focus is on the lifetime value of a project. We can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ years of trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.
Summary of Role
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally, you will have experience of and/or knowledge of IP-based networks and security systems.
What you will be doing
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you
- Experience within the Electronic Security industry.
- Experience of IP-based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer-facing environment.
- Problem-solving skills.
- Customer focus with the ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
What you can expect in return
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- 40 Hours per week worked from 8am to 5pm + call out/standby.
Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.
Location: On-site - London, GBR.
At Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyse your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Please submit a tailored CV detailing your experience relevant to this role.
Additional Company information
What sets us apart? Our culture. What we call 'the Hall & Kay way'....it's a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.
Find out more about us and what our people say about us.
Security Service engineer employer: JLL
At Hall & Kay, we pride ourselves on being an inclusive employer that values teamwork and community engagement. Our culture fosters collaboration and personal growth, offering competitive salaries, generous holiday allowances, and a contributory pension scheme, all while working in the vibrant city of London. Join us to be part of a dedicated team that not only delivers exceptional security solutions but also prioritises the well-being and development of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Security Service engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with IP-based networks and security systems. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job that catches your eye, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're serious about the opportunity!
✨Tip Number 4
Prepare for the interview! Research Hall & Kay and understand their values and culture. Be ready to discuss how your customer service skills and technical expertise align with their mission to deliver top-notch security solutions.
We think you need these skills to ace Security Service engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored specifically for the Security Service Engineer role. Highlight your experience with security systems, IP networks, and any relevant qualifications. We want to see how your skills align with what we need!
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. Share examples of how you've built relationships and solved problems for clients in the past. It’s all about making connections!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets to the point!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us streamline the process and ensures your application gets into the right hands. Don’t miss out on this opportunity!
How to prepare for a job interview at JLL
✨Know Your Tech
Brush up on your knowledge of security systems, especially intruder alarms, CCTV, and access control systems. Be ready to discuss your experience with IP-based networks, as this will show you understand the technical side of the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you resolved issues or built strong relationships with clients.
✨Time Management is Key
Be prepared to talk about how you manage your time effectively, especially when prioritising tasks. You might want to share specific strategies or tools you use to stay organised and ensure timely completion of jobs.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you faced challenges in your previous roles and how you overcame them. This will demonstrate your critical thinking skills and adaptability.
