At a Glance
- Tasks: Manage resource allocation for property delivery teams across the UK.
- Company: Join JLL, a leading global real estate firm committed to inclusivity.
- Benefits: Enjoy a diverse work environment and comprehensive rewards programme.
- Other info: Opportunities for growth and collaboration with talented professionals.
- Why this job: Shape the future of real estate while developing your career in a dynamic setting.
- Qualifications: Experience in resource management or operational coordination is essential.
The predicted salary is between 49500 - 60500 £ per year.
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
About JLL
We're JLL, a professional services and investment management firm specializing in real estate. We help organisations worldwide achieve their ambitions by owning, occupying, and investing in real estate. JLL Real Estate Management Services (REMS) partners with leading organisations across industry sectors, creating environments that achieve a more human-centric, resilient and responsible approach to shaping a better world of work. With more than 87,000 local and global specialists, the team enables the world of work, serving occupiers and investors of real estate. We improve workplace experiences, drive efficient operations and help our clients achieve their sustainability goals. We provide integrated services, including Workplace Management, Project Management, Property Management and Portfolio Services.
Role Purpose
The Resource Manager is a critical operational role within the Property Delivery function, reporting directly to the Head of Operations - Property Delivery. The role is responsible for the day-to-day allocation and optimisation of property delivery resources - including surveyors, facilities managers and other property delivery staff - across the UK portfolio. The Resource Manager acts as the connective tissue between the central Property Delivery function and the client-facing teams, ensuring that resource allocation is aligned to budget, contractual requirements and client expectations.
Key Responsibilities:
- Resource Allocation and Deployment: Manage the day-to-day allocation of surveyors, facilities managers and other property delivery staff across the UK portfolio, maintaining an accurate and up-to-date resourcing model at all times.
- Budget and Financial Alignment: Ensure all resource allocations are aligned to agreed client budgets and fee structures, supporting the accurate recovery of costs and fees across the portfolio.
- Client and Stakeholder Liaison: Liaise with client teams, and Property Delivery Leads to ensure that resource plans reflect current client requirements, contractual obligations and any changes in client needs.
- Workforce Planning and Change Management: Manage the resourcing response to staff departures, new joiners, and internal moves, ensuring continuity of service and minimal disruption to clients during transitions.
- Data, Reporting and Systems: Own and maintain the central resourcing system or tracker for the Property Delivery function, ensuring data accuracy and accessibility for key stakeholders.
- Operational Support: Support the Head of Operations in delivering a consistent, high-quality property delivery service by ensuring that resource deployment enables rather than constrains operational performance.
Qualifications and Skills:
- Essential: Demonstrable experience in a resource management, workforce planning or operational coordination role, ideally within property management, facilities management, or a related professional services environment.
- Desirable: Experience of working within a property management, real estate or facilities management business.
JLL offers a diverse, inclusive work environment and a comprehensive Total Rewards program. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Resource Manager employer: JLL
At JLL, we pride ourselves on being an excellent employer that fosters innovation and collaboration in the dynamic field of workplace management. Our inclusive work culture encourages professional growth through diverse projects and networking opportunities, making it an ideal environment for those looking to advance their careers while contributing to impactful initiatives. Located in a vibrant area, our team enjoys not only competitive benefits but also the chance to be part of transformative projects with leading businesses worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like JLL.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like JLL? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit JLL's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Resource Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Resource Manager role at JLL, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at JLL
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where JLL operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to JLL. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at JLL.
