Regional Service Manager
Regional Service Manager

Regional Service Manager

Full-Time 45000 - 55000 £ / year (est.) No home office possible
JLL

At a Glance

  • Tasks: Lead regional service operations and develop innovative refrigeration solutions.
  • Company: Join JLL, a global leader in real estate and investment management.
  • Benefits: Enjoy 26 days holiday, health cash plan, and career development opportunities.
  • Other info: Be part of an inclusive culture that values collaboration and innovation.
  • Why this job: Shape the future of real estate while growing your career in a supportive environment.
  • Qualifications: Experience in service management within the Industrial RAC/HVAC sector is essential.

The predicted salary is between 45000 - 55000 £ per year.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Role: This role is to develop the local regional Industrial Refrigeration service and small projects activities in both the Midlands / East Region of England with all customers.

Main Duties & Responsibilities:

  • P&L responsibility for all regional service activity
  • Line management of regional service skilled personnel
  • Daily management and control of service operations
  • Health and Safety management of regional service operations and staff
  • Sales and business development for all Customer sectors specific to Refrigeration and HVAC both internal and external
  • Tender and quotation preparation and submission, negotiation of final orders
  • Maintaining effective communication with contracted customers
  • Recruitment of Service Engineer resource
  • Financial and KPI reporting for management Information purposes
  • Interaction and support with Small Projects and Large Industrial Refrigeration Project sections
  • Technical calculations and selections for simple Refrigeration and HVAC installations
  • QA system management

Essential Skills & Qualifications:

  • Relevant service management experience in the Industrial RAC/HVAC sector and mobile service operations
  • Experience and contacts with regional refrigeration/HVAC end users
  • Good technical knowledge of Industrial, RAC & HVAC systems and equipment
  • Good commercial and negotiation skills
  • Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives
  • Ability to develop a good understanding of our customers business requirements and operations
  • Proactive approach to all tasks undertaken – a ‘can-do’ attitude
  • Excellent interpersonal and communication skills
  • Ability to work overtime when required
  • Good Working knowledge of Microsoft software including Excel and Word

Employee Benefits:

  • 26 days holiday plus bank holidays
  • Company funded health cash plan
  • Ability to buy and sell holidays – buy 5 days & sell 3 days
  • Life assurance 3x base salary
  • CAT2 company pension scheme – employer match up to 5%
  • Employee Assistance Program (EAP)
  • Cycle to work scheme
  • Employee discounts with various brands
  • Learning and development programs, training and career opportunities

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

Location: On-site – Leicestershire, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

Regional Service Manager employer: JLL

At JLL, we pride ourselves on fostering an entrepreneurial and inclusive culture where our employees can thrive and develop meaningful careers. With a strong commitment to employee growth, we offer extensive learning and development programmes, competitive benefits including a generous holiday allowance and health cash plan, and the opportunity to work in a dynamic environment in Leicestershire. Join us to be part of a team that values collaboration and innovation as we shape the future of real estate together.
JLL

Contact Detail:

JLL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Service Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching JLL and understanding their values and services. Tailor your answers to show how your experience aligns with their mission of shaping a brighter way in real estate.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills in service management and HVAC can benefit JLL. Keep it concise and focus on what makes you a great fit for the Regional Service Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Regional Service Manager

Service Management Experience
Industrial Refrigeration Knowledge
HVAC Systems Expertise
P&L Responsibility
Health and Safety Management
Sales and Business Development
Tender and Quotation Preparation
Negotiation Skills
Interpersonal Skills
Communication Skills
Microsoft Excel Proficiency
Teamwork
Proactive Attitude
Customer Relationship Management
Technical Calculations for HVAC

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Regional Service Manager role. Highlight your relevant experience in service management, especially in the Industrial RAC/HVAC sector. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Don’t forget to mention your proactive approach and can-do attitude!

Showcase Your Technical Knowledge: Since this role involves technical calculations and selections for Refrigeration and HVAC installations, make sure to showcase your technical knowledge in your application. We love seeing candidates who understand the ins and outs of the industry!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to assess your application effectively!

How to prepare for a job interview at JLL

✨Know Your Stuff

Make sure you brush up on your technical knowledge of Industrial, RAC & HVAC systems. JLL is looking for someone who can demonstrate a solid understanding of these systems, so be prepared to discuss your experience and any relevant projects you've worked on.

✨Showcase Your Leadership Skills

As a Regional Service Manager, you'll be managing skilled personnel. Be ready to share examples of how you've successfully led teams in the past, handled conflicts, or improved service operations. Highlight your line management experience and how it contributed to team success.

✨Demonstrate Your Sales Acumen

Sales and business development are key parts of this role. Prepare to discuss your experience with tender preparation, negotiation, and how you've developed customer relationships in the past. Bring specific examples that showcase your commercial skills.

✨Emphasise Your Proactive Approach

JLL values a 'can-do' attitude. Think of instances where you've taken the initiative to solve problems or improve processes. Share how your proactive mindset has positively impacted your previous roles, especially in service management.

Regional Service Manager
JLL

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