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- Tasks: Be the friendly face of JLL, managing reception and postroom tasks with professionalism.
- Company: Join JLL, a Fortune 500 firm leading in real estate services globally.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Part-time role with flexibility; perfect for students looking to balance work and studies.
- Why this job: Gain valuable experience, connect with diverse professionals, and contribute to impactful projects.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills!
The predicted salary is between 12000 - 18000 £ per year.
Job Description
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Reception/Postroom – Permanent Part Time – Thame Oxfordshire – Competitive Salary
About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Role summary:
Multi-Functional role between Reception and Postroom, the majority of the role will be reception cover.
Reception-the role will require you to be front of house and this will require a high standard of professionalism, excellent customer service.
The Post room will require the job holder to be able to multitask in sorting incoming post and outgoing post/parcels within daily deadlines.
Making sure all documentation is kept up to date and processes followed to make sure we are achieving a great service to our client.
What this job involves:
It is imperative that the person is a good team player and can be flexible when required. This role is Part time however does require a great deal of flexibility in duties.
Reception: –
Answering calls on the switchboard and transferring to appropriate department.
It is important that the telephone is answered promptly, and all calls are managed appropriately and ensuring that callers are transferred to the correct contact.
The job holder will be required to both meet and greet visitors and man the switchboard.
All visitors should be greeted in a courteous and professional manner ensuring they are familiarised with the facilities whilst waiting such toilets, wi-fi access, Health & Safety and Fire Procedures.
Must have good PC skills as the job holder will be required to maintain the security and access system, respond to emails, and send communication email out to the business, supporting site services and post room when required all training will be given.
Post room: –
Making sure that all the incoming post is distributed daily to the appropriate department/people.
To mange the out going post which will require it to be logged on the system for Royal Mail or Parcel force.
Manifesting reports at the end of day.
Ordering post room supplies.
Running the finance figures at the end of each period.
Keeping all spreadsheets up to date.
Following processes.
Responding to emails in a timely manner.
You also need to be:
Self-motivated; confident & energetic
Flexible – able to adapt to rapidly changing situations.
Strong communicator – Good verbal & written communication skills, also an active listener
#LI-DNI
Receptionist employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with JLL's values and mission. Understanding their focus on inclusivity and professionalism will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills. Since the role requires excellent interaction with visitors and callers, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Brush up on your multitasking abilities. The job involves managing both reception duties and postroom tasks, so try simulating a busy environment where you can practice handling multiple responsibilities at once.
✨Tip Number 4
Network with current or former JLL employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in preparing for your application and potential interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position at JLL. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Professional CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at JLL and how you can contribute to their team. Be sure to address your flexibility and ability to multitask, as these are crucial for this position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a Receptionist role.
How to prepare for a job interview at JLL
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Be prepared to share examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to manage front-of-house responsibilities effectively.
✨Demonstrate Flexibility and Teamwork
The role requires flexibility and being a good team player. Highlight experiences where you've adapted to changing circumstances or collaborated with others to achieve a common goal. This will show that you're ready to take on the multi-functional aspects of the job.
✨Prepare for Common Reception Scenarios
Think about typical scenarios you might face as a receptionist, such as managing multiple calls or greeting visitors. Practising your responses can help you feel more confident during the interview and show that you're proactive in preparing for the role.
✨Familiarise Yourself with JLL
Research JLL and understand their values, mission, and the services they provide. Being knowledgeable about the company will not only impress your interviewers but also help you tailor your answers to align with their goals and culture.