JLL Workplace Management in Oxford seeks a Performance Manager to lead standardisation across FM contracts, drive annual improvement initiatives, and enhance customer satisfaction and contract margins. You will manage up to eight team members, including schedulers and contract supports, and work with the Account Director to align service delivery.
You will implement strategic improvements, develop process maps, and ensure QA compliance.
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FM Performance Leader: Process Improvement & Compliance in Oxford employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our EMEA Small Works Program Lead role not only provides opportunities for professional growth through diverse project exposure but also ensures a supportive environment where governance and risk management are prioritised. With a commitment to employee development and a focus on meaningful contributions, JLL stands out as a rewarding place to advance your career in facilities management.
