Operations Manager, Data Centres

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Purpose:

• Ability to lead a diverse team of multiskilled engineers to ensure high performance and delivery.
• To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements.
• To manage and monitor the buildings operational functions.
• To be responsible for the buildings operational assets and systems whilst on shift.
• To issue permit to work for all specialist vendors and carry out appropriate isolations via LOTO.
• To ensure EHS, statutory and contractual compliance is delivered and maintained.
• To ensure building operating conditions are maintained in line with design specifications together with confirmation of in-country regulations, and contractual requirements.
• To ensure all site documentation is collected, analysed and recorded.
• To produce monthly operational reports, and additional reporting when required.
• To complete HV training and switch HV and LV supplies as required.

Aims and Objectives:

• To act as a single point of contact for all Engineering matters across the location.
• Assist ESM in the safe delivery of all JLL services and projects.

Key Responsibilities and Accountabilities:

• EHS Compliance
• Quality Compliance
• Contractual Compliance
• Statutory Compliance
• Monthly Reporting
• Permit to work / RAMS approval
• Accident investigation and reporting
• Escalation of incidents
• All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift.
• Staff supervision including sub-contractors and specialist providers.
• Be proactive with regard to preventative maintenance and extra works.
• Maintain clear and legible records as required.
• Provide written incident reports as required.
• Interaction with JLL support staff, providing information as required.
• Switching of HV and LV supplies as required.

Health & Safety:

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect.

Person Specification:

Qualifications, Experience, Knowledge, Skills and Competencies:

• Indentured Apprenticeship City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or 17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent.
• Experience gained within a critical maintenance environment.
• A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning.
• Ability to interpret technical information and work with the team to provide solutions to technical / complex issues.
• Good leadership qualities, with a desire to progress within the business.
• Ability to adapt to differing in-country regulation and compliance.
• PC literate.
• Exceptional communication skills.
• Sound leadership qualities.
• Self-supervision.
• Proactive, positive approach and attitude.
• Proven problem-solving abilities.
• Flexible/Adaptable.
• Proven track record of delivering operational Engineering excellence.
• IOSH.
• Ambitious, driven and focused.

Desirable:

• HV switching knowledge.
• 10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems.

Personal Attributes:

• Strong and quietly confident character.
• Personable.
• Ambitious.
• Ability to build positive working relationships, both internal and external.
• Ability to produce consistent results of the highest standards under pressure.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!