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- Tasks: Deliver top-notch customer service and manage facilities operations efficiently.
- Company: Join a dynamic team in a supportive work environment.
- Benefits: Competitive salary, career development opportunities, and a vibrant workplace culture.
- Other info: Great opportunity for growth and to make a real difference.
- Why this job: Be the go-to person for creating a welcoming and safe environment.
- Qualifications: GCSE education and proficiency in Microsoft tools required.
The predicted salary is between 25000 - 32000 £ per year.
Location: Stokenchurch
Essential Duties and Responsibilities of the Facilities Coordinator
- Customer Service
- Deliver excellent customer service to meet client expectations.
- Build and develop effective relationships with customers at all levels.
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures.
- HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety.
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Carry out site induction for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
- Understand & actively support the Quality Management program.
- Site Operations
- Ensure issues highlighted through site inspections or customer complaints are resolved in a timely manner.
- Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers.
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures.
- Keep accurate and update records of seating plan.
- Process and control purchase orders, invoices and work orders.
- Support the completion of reports and documentation to meet required deadlines.
Skills
- Problem solving
- Decision making
- Excellent verbal & written communication
- Proficient use of Microsoft Tools
Competencies
- Exemplary customer focused
- Assertive
- Possess cultural awareness and sensitivity
Experience
- Facilities experience
Qualifications
- Education: A good level of education to GCSE standard.
- Good working knowledge of Outlook, Word and Excel is essential.
Facilities Coordinator in Oakley employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in Oakley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Facilities Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for Facilities Coordinator roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your problem-solving skills effectively.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've built relationships and resolved issues in previous roles. This will demonstrate that you’re not just a fit for the job, but a great addition to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Facilities Coordinator in Oakley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Coordinator role. Highlight your customer service skills and any relevant experience in facilities management. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Highlight Problem-Solving Experience: We love candidates who can think on their feet! Share examples of how you've tackled challenges in previous roles, especially those related to facilities or customer service. This will show us you're ready to handle any situation that comes your way.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at JLL
✨Know Your Customer Service Skills
As a Facilities Coordinator, customer service is key. Be ready to share examples of how you've delivered excellent service in the past. Think about specific situations where you built effective relationships with clients and how you resolved any issues they faced.
✨Demonstrate Health & Safety Awareness
Make sure you brush up on your knowledge of health and safety procedures. Be prepared to discuss how you would handle emergency situations or ensure security awareness in the workplace. Showing that you take these responsibilities seriously will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to talk about times when you've successfully solved problems in a facilities context. Whether it was managing requests on a helpdesk or resolving complaints, having concrete examples will highlight your decision-making abilities and proactive approach.
✨Familiarise Yourself with Microsoft Tools
Since proficiency in Microsoft Outlook, Word, and Excel is essential, make sure you're comfortable discussing how you've used these tools in previous roles. You might be asked to demonstrate your skills, so practice using them to create reports or manage data before the interview.