At a Glance
- Tasks: Deliver top-notch facilities management and customer service for Capital One.
- Company: Join Jll, a leader in facilities management with a focus on client satisfaction.
- Benefits: Gain valuable experience in a professional environment with growth opportunities.
- Other info: Contribute to a supportive management office atmosphere in Nottingham.
- Why this job: Be part of a dynamic team that values communication and efficiency.
- Qualifications: 3 years of experience in facilities helpdesk and proficiency in Google applications.
The predicted salary is between 25000 - 32000 £ per year.
Jll is seeking a facilities helpdesk professional in Nottingham to deliver the highest standard of FM and customer service to the Capital One client. You will provide administrative support to the FM management team and ensure customer requests are managed efficiently.
The ideal candidate has at least 3 years of experience in a similar role, excellent communication skills, and is proficient in Google applications. Join Jll in contributing to a professional management office environment.
Facilities Helpdesk Specialist — Client Services & Admin in Nottingham employer: JLL
JLL is an exceptional employer that prioritises a collaborative and supportive work culture, offering Facilities Helpdesk Specialists in Nottingham the opportunity to thrive in a dynamic environment. With a strong focus on employee growth and development, JLL provides comprehensive training and career advancement opportunities, ensuring that you can build a meaningful and rewarding career while delivering top-notch service to clients like Capital One.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Helpdesk Specialist — Client Services & Admin in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jll on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to facilities management and customer service. We want to show that we can handle requests efficiently and communicate effectively!
✨Tip Number 3
Show off your Google applications skills! During the interview, mention specific examples of how you've used these tools in past roles to streamline processes or improve communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the team at Jll.
We think you need these skills to ace Facilities Helpdesk Specialist — Client Services & Admin in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Helpdesk Specialist role. Share specific examples of how you've delivered excellent service in previous positions.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love candidates who can express themselves well, both in writing and verbally!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JLL
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge and customer service skills. Familiarise yourself with the specific needs of the Capital One client and how Jll operates. This will show that you're not just interested in the role, but that you understand the context in which you'll be working.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your ability to convey information clearly and effectively. Think of examples from your past experience where you successfully managed customer requests or resolved issues through effective communication.
✨Get Comfortable with Google Apps
As proficiency in Google applications is a must, make sure you're well-versed in tools like Google Docs, Sheets, and Calendar. Consider preparing a quick demo or example of how you've used these tools in previous roles to streamline processes or improve efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the specific challenges faced by the FM management team, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
