At a Glance
- Tasks: Lead the Accounts Receivable team and ensure KPIs are met while collaborating across departments.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Dynamic workplace with a commitment to diversity and inclusion.
- Why this job: Shape the future of real estate while developing your leadership skills.
- Qualifications: Experience in accounts receivable and strong team management skills.
The predicted salary is between 34650 - 42350 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Liaise with all departments to ensure KPI’s are achieved and aim to exceed expectations. Have regular meetings with surveyors and clients providing comments on arrears and cash KPIs. Prepare reports to clients in the agreed formats to the agreed timelines. Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner. Monitor collection rates and historic arrears to ensure that all management agreement targets are met. Ensure CRAR process is followed and liaise with solicitors as appropriate. Recommend write-offs/provisions where appropriate. Work with Compliance to ensure procedure guides are up to date. Ensure all occupier and client queries are resolved and responded to promptly. Attend internal and external meetings as required. Ensure strong communication links are established and maintained with the property accounts team. Identify and suggest improvements to standardise, streamline and simplify working procedures. Effectively manage risk by complying with Company and legislative procedures and controls, including ISAE. Identify problem areas and escalate issues promptly. Collaborate with JBS AR team and work as one team. Manage team to deliver all aspects of the collections and cashiering roles.
Team Leadership and Development: Actively manage team member’s day to day workloads and liaise with the AR Lead on a regular basis. Lead on team recruitment, training, retention and motivation of the team in order to develop commitment and high performance. Responsibility for the six monthly performance appraisals of the team. Management of development plans, poor performance and disciplinary issues.
Location: On-site – Norfolk, GBR
Accounts Receivable Team Leader in Norwich employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our EMEA Small Works Program Lead role not only provides opportunities for professional growth through diverse project exposure but also ensures a supportive environment where governance and risk management are prioritised. With a commitment to employee development and a focus on meaningful contributions, JLL stands out as a rewarding place to advance your career in facilities management.
