At a Glance
- Tasks: Lead a dynamic team in credit control and enhance operational efficiency.
- Company: Join JLL, a global leader in real estate with an inclusive culture.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Embrace a vibrant workplace that values diversity and innovation.
- Why this job: Shape the future of real estate while developing your leadership skills.
- Qualifications: Experience in credit control and strong team management abilities.
The predicted salary is between 36000 - 44000 £ per year.
This job is with JLL, an inclusive employer. JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Accounts Receivable operations:
- Liaise with all departments to ensure KPI's are achieved and aim to exceed expectations.
- Have regular meetings with surveyors and clients providing comments on arrears and cash KPIs.
- Prepare reports to clients in the agreed formats to the agreed timelines.
- Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner.
- Monitor collection rates and historic arrears to ensure that all management agreement targets are met.
- Ensure CRAR process is followed and liaise with solicitors as appropriate.
- Recommend write-offs/provisions where appropriate.
- Work with Compliance to ensure procedure guides are up to date.
- Ensure all occupier and client queries are resolved and responded to promptly.
- Attend internal and external meetings as required.
- Ensure strong communication links are established and maintained with the property accounts team.
- Identify and suggest improvements to standardise, streamline and simplify working procedures.
- Effectively manage risk by complying with Company and legislative procedures and controls, including ISAE3402.
- Identify problem areas and escalate issues promptly.
- Collaborate with JBS AR team and work as one team.
- Manage teams to deliver all aspects of the admin, collections and cashiering roles.
Team Leadership and Development:
- Actively manage team member's workloads and liaise with the AR Lead on a regular basis.
- Lead on team recruitment, training, retention and motivation of the team in order to develop commitment and high performance.
- Responsibility for the six monthly performance appraisals of the team.
- Management of development plans, poor performance and disciplinary issues.
Location: On-site - Norfolk, GBR
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Credit Control Team Leader in Norfolk employer: JLL
At JLL, we pride ourselves on being an excellent employer that fosters innovation and collaboration in the dynamic field of workplace management. Our inclusive work culture encourages professional growth through diverse projects and networking opportunities, making it an ideal environment for those looking to advance their careers while contributing to impactful initiatives. Located in a vibrant area, our team enjoys not only competitive benefits but also the chance to be part of transformative projects with leading businesses worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Team Leader in Norfolk
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like JLL. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Team Leader in Norfolk
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JLL.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JLL's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JLL
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JLL.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JLL will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JLL employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
