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- Tasks: Deliver top-notch customer service and manage facilities operations efficiently.
- Company: Join a dynamic team in a supportive environment at our Stokenchurch location.
- Benefits: Competitive salary, career development opportunities, and a vibrant workplace culture.
- Other info: Ideal for problem solvers who thrive in a fast-paced setting.
- Why this job: Be the go-to person for creating a welcoming and safe environment for everyone.
- Qualifications: GCSE education and proficiency in Microsoft tools required.
The predicted salary is between 30000 - 40000 £ per year.
Location - Stokenchurch
Essential Duties and Responsibilities of the Facilities Coordinator
- Customer Service
- Deliver excellent customer service to meet client expectations.
- Build and develop effective relationships with customers at all levels.
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures.
- HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety.
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Carry out site induction for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
- Understand & actively support the Quality Management program.
- Site Operations
- Ensure issues highlighted through site inspections or customer complaints are resolved in a timely manner.
- Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers.
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures.
- Keep accurate and update records of seating plan.
- Process and control purchase orders, invoices and work orders.
- Support the completion of reports and documentation to meet required deadlines.
Skills
- The candidate must demonstrate the following skills:
- Problem solving.
- Decision making.
- Excellent verbal & written communication.
- Proficient use of Microsoft Tools.
Competencies
- The candidate must demonstrate the following personal attributes:
- Exemplary customer focused.
- Assertive.
- Possess cultural awareness and sensitivity.
Experience
- Facilities experience.
Qualifications
- Education: A good level of education to GCSE standard.
- Good working knowledge of Outlook, Word and Excel is essential.
Facilities Coordinator in Milton Keynes employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their customer service goals. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, especially in facilities management. This will demonstrate your ability to handle the responsibilities of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Coordinator role. Highlight your customer service experience and any relevant facilities management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect fit. Don’t forget to mention your problem-solving skills and customer focus!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your proficiency with Microsoft tools.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JLL
✨Know Your Customer Service Skills
As a Facilities Coordinator, customer service is key. Be ready to share examples of how you've delivered excellent service in the past. Think about specific situations where you built strong relationships with clients and how you resolved any issues they faced.
✨Demonstrate HSE Awareness
Make sure you understand health, safety, and security protocols. Prepare to discuss your knowledge of emergency procedures and how you've implemented safety measures in previous roles. This shows you're proactive and take these responsibilities seriously.
✨Showcase Your Problem-Solving Skills
Be prepared to talk about times when you've successfully resolved issues, especially those related to facilities management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your decision-making process.
✨Familiarise Yourself with Microsoft Tools
Since proficiency in Microsoft Outlook, Word, and Excel is essential, brush up on your skills before the interview. You might be asked about how you've used these tools in your previous roles, so have some examples ready to demonstrate your expertise.