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- Tasks: Deliver top-notch customer service and manage facilities operations efficiently.
- Company: Join a dynamic team in a supportive environment at Stokenchurch.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative workplace.
- Other info: Perfect opportunity for growth and to make a real difference.
- Why this job: Be the go-to person for creating a welcoming and safe environment.
- Qualifications: GCSE education and proficiency in Microsoft tools required.
The predicted salary is between 30000 - 40000 £ per year.
Location - Stokenchurch
Essential Duties and Responsibilities of the Facilities Coordinator
- Customer Service
- Deliver excellent customer service to meet client expectations.
- Build and develop effective relationships with customers at all levels.
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures.
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety.
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Carry out site induction for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
- Understand & actively support the Quality Management program.
- Ensure issues highlighted through site inspections or customer complaints are resolved in a timely manner.
- Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers.
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures.
- Keep accurate and update records of seating plan.
- Process and control purchase orders, invoices and work orders.
- Support the completion of reports and documentation to meet required deadlines.
Skills
- The candidate must demonstrate the following skills:
- Problem solving.
- Decision making.
- Excellent verbal & written communication.
- Proficient use of Microsoft Tools.
Competencies
- The candidate must demonstrate the following personal attributes:
- Exemplary customer focused.
- Assertive.
- Possess cultural awareness and sensitivity.
Experience
- Facilities experience.
Qualifications
- Education: A good level of education to GCSE standard.
- Good working knowledge of Outlook, Word and Excel is essential.
Facilities Co-ordinator (Administrator) in Milton Keynes employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Co-ordinator (Administrator) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Facilities Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your customer service skills. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. Being able to demonstrate this during an interview can really impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Facilities Co-ordinator (Administrator) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Coordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've delivered excellent customer service or resolved issues in previous positions.
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft tools like Outlook, Word, and Excel. We’re looking for someone who can hit the ground running, so make sure we know about your technical skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at JLL
✨Know Your Customer Service Skills
Since the role is all about delivering excellent customer service, make sure you can share specific examples of how you've gone above and beyond for clients in the past. Think about situations where you built strong relationships or resolved issues effectively.
✨Brush Up on HSE and Security Knowledge
Familiarise yourself with health and safety regulations and emergency procedures relevant to facilities management. Be ready to discuss how you would handle security awareness and what steps you would take in an emergency situation.
✨Demonstrate Problem-Solving Abilities
Prepare to showcase your problem-solving skills by thinking of scenarios where you've successfully tackled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your decision-making process.
✨Get Comfortable with Microsoft Tools
As proficiency in Microsoft Outlook, Word, and Excel is essential, be prepared to discuss your experience with these tools. You might even want to mention any specific projects where you used them to improve efficiency or manage tasks.