Job Title: Commercial Manager – PFI Hard FM (Healthcare & Education) including Lease Plus Contracts Business Unit: JLL Work Dynamics / Public Sector & PFI Services Region: Northeast and Northwest England Reports To: PFI Commercial Director Direct Reports: Commercial Assistant(s) (project dependent) Location: Hybrid with travelling to the Northeast and Northwest project sites, as is necessary Job Purpose The Commercial Manager will provide commercial leadership and contract management across a portfolio of PFI Hard FM Healthcare and Education projects, including Lease Plus Contracts, within the Northeast and Northwest regions. The role holder will safeguard JLL's commercial position, ensure full compliance with Project Agreements and Hard Service/Facilities Management contracts, and drive performance, profitability and client satisfaction across the portfolio. Key Responsibilities Contract and Commercial Management * Manage the commercial and contractual performance of multiple PFI Hard FM contracts across Healthcare and Education sectors, including Lease Plus Contracts, ensuring compliance with Project Agreements, Hard Service Contracts and associated schedules. * Support and manage, validation and submission of monthly Hard FM/Service Payment calculations, Payment Mechanism applications, Performance Monitoring Reports, and Service Failure/Deduction calculations. * Oversee and challenge the application of Service Failure Points, Quality Failures, Availability deductions and Warning Notices, ensuring accurate and defensible positions are maintained with clients and subcontractors. * Understand Building Defects across the portfolio and support with the management of reporting and resolving through the relevant contract mechanisms whether through interface, project co / SPV obligations or lifecycle. * Support with the Variation Procedure process end-to-end, including Variation Enquiries, costing, negotiation and Variation Confirmations, ensuring commercial terms protect margin and comply with contractual timescales. * Administer Change in Law and Relief Event/Force Majeure claims, ensuring timely notification, accurate cost substantiation and recovery. * Support to ensure compliance with our obligations to Lifecycle Maintenance planning, including 5 Year Maintenance Plans, Base/Updated Lifecycle Schedules, and Maintenance Reserve Account reconciliations. * Oversee Lease Plus Contract commercial arrangements, including service charge reconciliation, lease compliance, and additional services billing. Financial and Risk Management * Produce and support with commercial reporting, understand overdue debt issues and WIP. * Identify, assess and mitigate commercial and contractual risk across the project portfolio, escalating material issues promptly. * Support business planning cycles for the regional portfolio. * Manage contract caps on liability, insurance recoveries, and indemnity claims in line with contract terms. * Lead or support Dispute Resolution Procedures, including Adjudication, Mediation and Liaison Committee processes, working closely with legal and senior management. Stakeholder and Relationship Management * Act as the primary commercial point of contact for Project Co, Special Purpose Vehicles (SPVs), Trusts/Local Authorities, Senior Funders' representatives and other Project Participants. * Build and maintain strong relationships with client representatives, subcontractors, and internal operational teams to ensure commercial alignment and contract compliance. * Represent JLL with PFI Operations at client liaison meetings, contract review meetings and governance boards as deemed necessary * Support bid, re-tender, and Market Testing/benchmarking exercises as required. Governance, Compliance and Continuous Improvement * Ensure all commercial activity complies with JLL's governance framework, audit requirements and relevant Law (including Health and Safety Regime, Data Protection, and Freedom of Information obligations where applicable). * Support internal and external audits, including Funders' Technical Adviser reviews and National Audit Office access requirements. * Drive continuous improvement in commercial processes, systems and reporting across the regional portfolio. * Mentor and develop junior commercial team members
PFI Commercial Manager in Manchester employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our EMEA Small Works Program Lead role not only provides opportunities for professional growth through diverse project exposure but also ensures a supportive environment where governance and risk management are prioritised. With a commitment to employee development and a focus on meaningful contributions, JLL stands out as a rewarding place to advance your career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land PFI Commercial Manager in Manchester
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like JLL, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like PFI Commercial Manager at JLL.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at JLL
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
