At a Glance
- Tasks: Supervise facilities and engineering services for J&J properties, ensuring operational excellence.
- Company: Join JLL, a global leader in real estate with a commitment to inclusivity.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for innovation and collaboration.
- Why this job: Shape the future of real estate while making a positive impact.
- Qualifications: 5+ years in engineering or facilities management, strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
This job is with JLL, an inclusive employer. JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Role Purpose
The Facilities, Maintenance and Contractor Supervisor is responsible for all aspects of facilities, engineering platforms, processes, procedures, and technical support for delivery of engineering services for Johnson & Johnson (J&J) properties in the UK and Ireland. The role is accountable for engineering compliance, operational excellence, and the implementation of model operations and maintenance programmes aligned with global processes and procedures. The individual will act as the single point of contact for the sub-region and ensure seamless collaboration with internal and external stakeholders.
Key Responsibilities
- Checking over Risk Assessments and Method Statements prior to Work Commencing
- Raising, Issuing, Monitoring and Closing Permit to Works
- Deploy engineering platforms, processes, procedures, and tools.
- Provide technical support to service delivery teams.
- Manage strategic partners for engineering services delivery.
- Support delivery against any energy reduction glide path.
- Achieve zero unplanned downtime
- Support service delivery teams to meet financial targets.
- Ensure operational excellence and compliance for the service delivery teams.
- Support the Capital Investment Planning Cycle
Operations & Compliance
- Ensure operations and maintenance strategies and plans comply with J&J/JLL Engineering programme globally.
- Oversee and implement technology systems such as Corrigo and JLL Smart Buildings Program to support service delivery and reporting accuracy.
- Support and track implementation of standard operating, emergency, and maintenance procedures.
- Implement and share best practices and innovation within JLL Corporate and other accounts.
- Ensure consistency in monthly reporting across all facilities and geographies to client satisfaction.
- Enforce zero tolerance to unsafe working practices.
- Support transformation of existing operations to the target operating model.
Client and Account Management
- Act as the single point of contact for the internal JLL Engineering delivery function; serve as escalation point and client interface.
- Manage relationships with key stakeholders in J&J's organisation.
- Develop and implement the Engineering Services account business plan aligned with J&J's and JLL's objectives.
Financial Management
- Support development of engineering budgets
- Assist facility management teams to deliver on financial targets by facility
- Participate in budgeting and forecasting review meetings, as required
- Identify opportunities to cross-sell services and collaborate with other business lines at JLL.
Contract Management
- Ensure engineering requirements are included in all contracts with Suppliers
- Manage achievement of key performance indicators, SLAs, and service level measures.
Other Responsibilities
- Support and sync up with JLL Corporate office as agreed.
- Serve as operational reference on business pursuits; represent critical operations as needed.
- Support research and development of innovative ideas to enhance competitiveness.
- Evaluate, propose, and pilot appropriate tools/processes supporting engineering services.
- Ensure effective and timely implementation of training plans for managers, technicians, and partner organisations, ensuring competency.
- Drive initiatives to enhance JLL's capability to self-deliver services and reduce reliance on partner organisations.
- Ensure legal, statutory, and contractual compliance of engineering practices, executed consistently across accounts.
- Develop feasibility proposals.
- Advocate for equal opportunities.
- Undertake other duties as assigned by the line manager.
Key Performance Measures
- Deliver all services in accordance with SLAs, KPIs, Savings Targets, Satisfaction Survey, Personal Performance objectives, and financial targets.
- Meet objectives as agreed in the Individual Performance Management Program (IPMP).
Experience & Competencies
- Minimum 5 years' experience in engineering or facilities within a supervisory role
- Demonstrated ability to manage significant operations
- Commercial expertise in engineering contracts.
- Practical knowledge of hard services contract delivery and best practice tools and techniques.
- Excellent interpersonal, leadership, and communication skills (verbal and written).
- Strong attention to detail and accountability.
- Analytical skills and systematic approach.
- Experience in developing processes and procedures.
- Proven project methodology approach.
- Ability to work in a team and multicultural environment.
- Planning and organisational skills.
- Customer focus and relationship management.
- Commercial awareness and business development experience.
- Creativity, innovation, and action orientation.
- Capacity for change, highly motivated, and interpersonal sensitivity.
- Flexibility regarding working hours and willingness to travel.
Qualifications
- Facilities, Engineering or Electrical background ideally Level 3
- NEBOSH or IOSH Managing Safely required
Location: On-site - Leeds, GBR
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Maintenance/Contractor Supervisor employer: JLL
At JLL, we pride ourselves on being an inclusive employer that champions diversity and empowers our employees to thrive in their careers. Our Leeds location offers a collaborative work culture where innovation is encouraged, and professional growth is supported through comprehensive training and development programmes. Join us to be part of a team that not only shapes the future of real estate but also values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance/Contractor Supervisor
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like JLL, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Maintenance/Contractor Supervisor at JLL.
We think you need these skills to ace Maintenance/Contractor Supervisor
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at JLL
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
