UK Senior Facilities Manager in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

This is a truly exceptional opportunity to manage one of London's most prestigious properties. Our client's EMEA headquarters is a Grade II listed landmark building located in Mayfair, housing world-class exhibitions, sale rooms, and client-facing spaces that support their position as a leading luxury and fine arts business globally.

The Senior Facilities Manager UK will report directly to the Account Director, working with the account team to ensure management of the day-to-day client activities for the assigned property/facility and support the account by being the key point of contact for all building-related matters.

What This Job Involves

• Overall responsibility of the site(s) within the portfolio, with particular focus on the careful stewardship of the Grade II listed headquarters property.
• Collaborate with the client to ensure our scope of maintenance, alterations, and improvements comply with Historic England requirements and listed building consent protocols.
• Provide managerial overview and guidance to the Facilities team.
• Manage and mentor the Facilities team, developing and sustaining a high-quality, well-motivated team.
• Oversight, responsibility, and management of key M&E deliverables for the site via JLL Engineering colleagues/management.
• Proactively engage stakeholders to ensure that on-site client expectations are met.
• Manage soft services, engineering, stationery, courier services, mail rooms, furniture, small projects, catering consumables, and security arrangements.
• Actively work with the Account Director and Finance Director to ensure that the site's financial operations are meeting or exceeding targets and control requirements.
• Ensure the provision of a safe working environment and compliance with statutory regulations on fire, health and safety standards.
• Recommend continuous quality improvement practices and implement Industry Best Practice operations.
• Ensure a property risk management program including audits is implemented and maintained.
• Independently handle and perform Project Management for Small Works mainly in the UK as appointed by the client's team.
• Implement energy efficiency measures appropriate for a listed building context.

Sound Like You? To Apply You Need to Demonstrate the Following Skills and Experience:

• Minimum 7-10 years facilities management experience with at least 3-5 years in a leadership role.
• Experience in high-end retail, luxury hospitality, fine arts, auction houses, galleries, or similar prestige environments.
• Excellent people skills and ability to interact with a wide range of client staff and demands.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Knowledge of vendor management for specialized services.
• Budget management and financial analysis skills.

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. This role offers a unique opportunity to combine facilities management excellence with heritage stewardship in one of London's most prestigious locations, supporting a business at the forefront of the global luxury and fine arts market.