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- Tasks: Join our HR team to enhance employee experiences and support performance management.
- Company: JLL, a leading global real estate services firm committed to shaping a better world.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on diversity and inclusion.
- Why this job: Make a meaningful impact on employee experience in a dynamic environment.
- Qualifications: Bachelor's degree or equivalent experience in HR or related fields.
The predicted salary is between 35000 - 45000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview
Join our HR Operations team as a HR Advisor, where you'll play a pivotal role in delivering exceptional employee experiences across the performance management lifecycle. You'll collaborate closely with Employees, Managers, HR Business Partners and Centres of Excellence to ensure consistent, compliant, and compassionate handling of critical employee matters.
Key Responsibilities
- Driving proactive engagement and minimising business risk
- Utilising technology to advance employee relations metrics
- Developing training guides and best practices for line managers
- Leading workforce growth and serving as local HR professional
- Facilitating local employee and line manager training programs
Performance Management Excellence
- Manage routine performance improvement plans (PIPs) and probation reviews
- Support lower risk misconduct cases, workplace grievances and dispute resolution
- Facilitate employee departure processing and documentation
- Ensure faster resolution of performance-related issues with consistent processes across teams
People Support & Compliance
- Support TUPE (Transfer of Undertakings Protection of Employment) processes
- Support lower risk disciplinary procedures and lead investigations into common workplace misconduct concerns
- Coordinate absence management programs and support strategies
- Process flexible working, workplace adjustments and wellbeing requests with sensitivity and compliance
Business Support & Collaboration
- Partner with HR Business Partners on complex people performance matters
- Support Reduction in Force (RIF) consultation activities and communications
- Process support on routine client-requested employee relocations and off-site arrangements
Process Improvement
- Identify opportunities to enhance employee experience through streamlined processes
- Maintain accurate documentation and case management systems
- Contribute to policy development and process standardisation initiatives
What You'll Bring
- Strong understanding of employment processes and HR compliance requirements
- Excellent communication and interpersonal skills for sensitive conversations
- Experience in performance management, people operations, or HR functions
- Detail-oriented approach with strong organisational and case management abilities
- Collaborative mindset with ability to work effectively across HR teams
Skills & Competencies
- Leadership: Drive the growth of the workforce on the ground, serving as a local HR professional
- Problem Solving: Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
- A passion to work with people across a variety of backgrounds teaching and learning from people across the organisation
- Excellent organisational skills with a starter finisher mentality with acute attention to detail
Interpersonal Skills:
- Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
- Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
- An appetite for exceeding expectations within the business
Qualifications / Experience / Education
- Bachelor's degree or equivalent experience (e.g., CIPD Accreditation, BS in human resources, business administration or vocational apprenticeship in a related discipline)
- Experience working in a remote, matrixed, and geographically distributed organisation
- Skilled team player who is able to communicate their thoughts clearly and effectively
- London based, office 3 times per week
Scope of Role
- UK & Ireland
- Remit for all UK based employees
- Collaboration with EMEA based colleagues
Systems Used
- Workday
- Microsoft Suite
This role offers the opportunity to make a meaningful impact on employee experience while developing expertise in critical HR operations within JLL's dynamic environment.
Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
HR Advisor in London employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor in London
✨Tip Number 1
Network like a pro! Reach out to current employees at JLL on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the HR Advisor role.
✨Tip Number 2
Prepare for the interview by researching JLL's culture and values. Think about how your skills align with their mission of shaping a brighter way in real estate, and be ready to share specific examples from your past experiences.
✨Tip Number 3
Practice common HR interview questions and scenarios. This will help you feel more confident and articulate during the actual interview. Remember, it’s all about showcasing your problem-solving skills and interpersonal abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JLL team and ready to contribute to their mission.
We think you need these skills to ace HR Advisor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the HR Advisor role. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves sensitive conversations, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience: Whether it’s performance management or employee relations, make sure to emphasise any relevant experience you have. We’re keen to see how you’ve handled similar situations in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at JLL
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment processes and HR compliance requirements. JLL is looking for someone who understands the ins and outs of performance management and employee relations, so be ready to discuss your experience in these areas.
✨Showcase Your Communication Skills
Since this role involves sensitive conversations, practice articulating your thoughts clearly and empathetically. Think of examples where you've successfully navigated difficult discussions or resolved conflicts, as this will demonstrate your interpersonal skills.
✨Be a Problem Solver
Prepare to discuss how you've tackled challenges in previous roles. JLL values a collaborative mindset, so think about times when you've worked with diverse teams to find solutions. Highlight your ability to adjust your communication style to suit different situations.
✨Demonstrate Your Organisational Skills
As an HR Advisor, attention to detail is crucial. Bring examples of how you've managed case documentation or streamlined processes in the past. This will show that you're not just a starter but also a finisher who can keep things organised and efficient.