At a Glance
- Tasks: Manage sustainability programmes and analyse data to drive impactful change.
- Company: Join JLL, a leader in real estate and investment management.
- Benefits: Flexible working options, competitive pay, and a supportive culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a difference in sustainability while growing your career with innovative projects.
- Qualifications: Degree in relevant field and experience in sustainability operations.
The predicted salary is between 36000 - 44000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL: We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
What this job involves:
- Core Function: The Regional Sustainability Operations Manager (P2) is a junior sustainability manager role combining programme management with data and analytics capability. This role is pivotal in helping integrate our sustainability requirements into BAU deliverables across all regional execution stakeholders – including IFM, D&C, engineering, and others. The role provides vital operational support across carbon, energy, water, and waste programmes, ensuring delivery against client commitments and maintaining the rigour required for effective governance and reporting. This is not a people-management position; success is measured through collaborative delivery and analytical contribution.
Key responsibilities include:
- Programme Management – Project biweekly calls, POR tracking, timeline management, and stakeholder coordination across carbon/energy/water programmes.
- Carbon/Energy Programme Coordination – ECM implementation support, OP technical packages, carbon project pipeline tracking, and M&V coordination.
- Data & Analytics – Interpret performance metrics, support dashboard development, EUI benchmarking, and utility data oversight.
- FM Ops Interface – IFM liaison, site-level engagement, troubleshooting, and chase-ups on project delivery.
- Reporting & Governance – OP submissions support, client-facing updates, program performance metrics & governance reporting, and ESG compliance documentation.
- Stakeholder Engagement – Bi-weekly connects with BB programme leads, regional IFM teams, and vendor coordination.
- Programme Coordination & Delivery – Plan and prioritise activities to meet roadmap and schedule expectations for carbon, energy, water, and waste management programmes.
- Track POR delivery against milestones; maintain programme trackers, risk logs, and action registers.
- Coordinate with FM Projects Lead to ensure sustainability projects are scheduled, delivered, and managed as expected.
- Work with regional IFM team to identify building-level activities contributing to client sustainability goals.
- Own day-to-day programme progress tracking – flag blockers and escalate to ROL as needed.
- Support full programme management lifecycles: tracking risks, assumptions, issues, and dependencies.
- Drive operational improvements through identification of energy and sustainability performance opportunities across the portfolio.
- Waste & Soft Services – Data Analytics & Progress Reporting – Support waste programme delivery including data analytics interpretation and progress reporting.
- Track and report on soft services sustainability KPIs (waste diversion, landfill reduction, recycling rates).
- Produce waste/soft services progress reports for client-facing governance updates.
- Data & Performance Analytics – Interpret performance metrics across carbon, energy, water, and waste programmes.
- Manage energy, waste, and water data collection within JLL's technology platform.
- Produce monthly and quarterly reports tailored to client-specific requirements.
- Reporting & Governance – OP submissions support – preparation, coordination, quality assurance.
- Client-facing updates and programme performance metrics reporting.
- Programme performance governance reporting (Creego, client ROBs).
- ESG compliance documentation support (CDP, GRESB, DEFRA, NGERs).
- Ensure success stories are tracked and communicated to maintain programme awareness and engagement.
- Stakeholder Engagement & Regional Interface – Bi-weekly connects with BB programme leads and regional stakeholder teams.
- Engage with JLL facility managers, D&C leads, and engineering teams as working-level point of contact for sustainability programme delivery.
- Foster strong working relationships with internal and external stakeholders – collaborative, solutions-oriented.
- Leverage client tools and in-house JLL tools for problem-solving; identify and secure alternative tools as needs arise.
Expected Outcomes and Critical Deliverables (first 6-months):
- OP2 2026 Technical Package support.
- Carbon POR Framework maintenance and tracking.
- Site-level EUI benchmarking (48 EMEA sites).
- ECM implementation coordination (23 audited sites).
- OP1 2027 pipeline preparation.
- Monthly/quarterly client-facing programme performance reports.
Every day is different, and in all these activities, we would encourage you to show your ingenuity.
Requirements – Essential:
- University degree in engineering, environmental science, energy management, or related discipline.
- 2–4 years’ experience in sustainability operations, energy management, or carbon programme delivery.
- Programme/project management capability – able to manage multiple workstreams simultaneously.
- Data literacy – comfortable interpreting performance data, utility metrics, and benchmarking outputs.
- Experience working with/within FM or IFM teams.
- Strong stakeholder communication – able to engage confidently with senior client stakeholders.
- Self-starting, collaborative, comfortable navigating ambiguity.
Requirements – Desirable:
- Experience with corporate real estate sustainability programmes.
- Familiarity with EMEA energy markets and regulatory frameworks (ESOS, EPBD).
- Sustainability data platforms (QuickSight, Power BI, or similar).
- M&V planning or energy audit experience.
- Understanding of decarbonisation strategies in commercial real estate.
Behavioural Competencies:
- Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.
- Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.
- Helps others - Builds relationships, actively collaborates, helps others succeed.
- Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.
- Business first - Focuses on customers and clients, business/financial acumen, JLL first.
- Inspire - Inspire others, creates vision and strategy, energizes others.
What you can expect from us: You will join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...
Working Environment:
- Location: London, UK.
- Travel: Nominal pan-European travel expected.
- Working pattern: 5-days on-site and/or flexible remote working options available; working hours flexibility required for cross-time zone collaboration.
- Duration: Permanent.
- Commitment: Full time (40hrs/week).
- Reports to: Regional Operations Lead (Mark Bottriell).
- Works With: Regional Ops IFM & Engineering Leads, BB GCS Programme Leads, IFM Teams.
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
EMEA Sustainability Regional Operations Manager in London employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our EMEA Small Works Program Lead role not only provides opportunities for professional growth through diverse project exposure but also ensures a supportive environment where governance and risk management are prioritised. With a commitment to employee development and a focus on meaningful contributions, JLL stands out as a rewarding place to advance your career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Sustainability Regional Operations Manager in London
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like JLL that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like JLL that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like JLL. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like JLL when they search for candidates.
We think you need these skills to ace EMEA Sustainability Regional Operations Manager in London
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with JLL's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for EMEA Sustainability Regional Operations Manager.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research JLL and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that JLL is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of EMEA Sustainability Regional Operations Manager.
How to prepare for a job interview at JLL
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with JLL.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at JLL.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of JLL. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
