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- Tasks: Be the face of JLL, managing reception and supporting smooth operations at a vibrant property.
- Company: Join a dynamic team at a leading mixed-use property management company.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Make a real impact while enhancing your organisational and communication skills.
- Qualifications: Strong organisational skills and a friendly, professional attitude.
- Other info: Opportunities for training and career growth in a lively community setting.
The predicted salary is between 30000 - 42000 £ per year.
Join JLL at an Exciting Mixed-Use Property! We are seeking an organised and experienced Centre Administrator to join our team at the vibrant mixed-use property. This is a fantastic opportunity to make a real impact, ensuring smooth operations and a positive experience for users and tenants alike.
Responsibilities
- Reception & Representation
- Act as an ambassador for JLL and The Centre, serving as Receptionist and First Line Host in the Management Suite Reception Area.
- Forge positive relationships with Occupiers, Contractors, the wider community, and the Client.
- Maintain a welcoming and professional reception area, ensuring high standards of cleanliness and presentation.
- Visitor & Communication Management
- Provide refreshments for visitors and catering for meetings.
- Vet and screen calls and visitors to the Centre Management Office.
- Handle enquiries professionally via phone, in person and email.
- Book in contractors on Touchpoint system.
- Administrative Support
- Provide administrative and receptionist support to the Centre Manager, Operations Manager and Security.
- Draft correspondence, collate and present data for reports and records.
- Ensure IT and communication equipment is in working order.
- Coordinate and issue dates for Centre Management team meetings and Occupier meetings, take minutes, and circulate them promptly.
- Events & Commercialisation
- Book and track concessions and events, liaising with the concessions booking company to manage bookings and drive commercial income.
- Arrange for invoices to be raised and ensure accurate tracking of bookings.
- Assist with the Centre’s advertising, marketing, and events, including coordinate and implement website updates and content changes. Collect weekly media from Occupiers and manage releases across social media channels.
- Finance & Database Management
- Process, code and check invoices.
- Assist with managing complex service charge budgets, end-of-year reconciliations and gather information to support budget setting.
- Issue purchase orders, manage income and expenditure trackers ensuring tracking of forecast expenditure.
- Handle accounts queries.
- Maintain databases, ensuring accuracy and up-to-date records.
- Facilities & Compliance
- Arrange utility and business rates transfers, assist with utility negotiations and queries, and submit readings.
- Book and coordinate Health and Safety inspections.
- Process and close insurance claims, including collating required information.
- Conduct stock checks to ensure adequate levels of office and kitchen supplies.
- Community & Standards
- Assist with obtaining occupier trade feedback.
- Attend training and development courses as required.
- Undertake any other duties necessary to fulfil and support the operational requirements of the Centre Management Office and The Centre as a whole.
Centre Administrator in London employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes JLL tick and be ready to discuss how your skills as a Centre Administrator can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Centre Administrator, you'll be the face of the company. Role-play common interview questions with a friend or in front of a mirror to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at JLL.
We think you need these skills to ace Centre Administrator in London
Some tips for your application 🫡
Show Your Organisational Skills: As a Centre Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. We love seeing examples of how you've kept things in order in previous roles.
Be Personable and Professional: You'll be the face of JLL, so let your personality shine through! Use your application to convey how you build positive relationships with clients and colleagues. A friendly tone can go a long way in making a great first impression.
Highlight Your Communication Skills: Since you'll be handling enquiries and managing communications, it's important to showcase your written and verbal communication skills. We want to see how you’ve effectively communicated in past roles, whether it’s through emails, reports, or face-to-face interactions.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at JLL. Mention how your experience aligns with the responsibilities listed in the job description. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at JLL
✨Know the Centre Inside Out
Before your interview, take some time to research JLL and the specific mixed-use property you'll be working at. Familiarise yourself with their values, recent projects, and community initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Centre Administrator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure smooth operations, as this will demonstrate your capability for the role.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors and tenants, effective communication is crucial. Practice answering common interview questions clearly and confidently. Consider role-playing with a friend to simulate the interview environment, focusing on how you would handle enquiries and represent the Centre.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the challenges the Centre faces or how success is measured in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
