Lobby Ambassador

Lobby Ambassador

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors, manage meeting rooms, and ensure a professional front-of-house experience.
  • Company: Join JLL, a global leader in real estate services with a commitment to sustainability and inclusivity.
  • Benefits: Enjoy flexible working options, professional growth opportunities, and a supportive workplace culture.
  • Why this job: Be part of a dynamic team shaping the future of real estate while making a positive impact.
  • Qualifications: Customer service experience, strong communication skills, and a proactive attitude are essential.
  • Other info: A good sense of humour and an approachable personality will thrive in our inclusive environment.

The predicted salary is between 28800 - 43200 £ per year.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Lobby Ambassador

Work Dynamics – EMEA

JLL supports the Whole You, personally and professionally .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What the job involves

  • Cover Front of House and Reception services with our Client’s office.
  • Welcome Meet and greet for all visitors and clients
  • Assist with internal/External bookings as required with full meeting room accountability.
  • Ensuring that all meeting rooms, services, VC, facilities and public areas are set and maintained to the expected standards.
  • Ownership and ability to facilitate room set ups – including moving flexible furniture
  • Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
  • Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
  • Maintain a strong awareness of business activity & communicate all updates with regional team members.
  • Skills & Experience

  • Experience of working within a Corporate or 5* Hotel Reception environment
  • Independent and self-managing worker
  • Strong customer service skills- a great networker!
  • Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
  • Ability to use initiative and remain calm under pressure..
  • A strong team player with the ability to multi-task & prioritise work commitments.
  • Flexible approach to departmental requirements.
  • Good educational background & a solid command of written & spoken English
  • Good sense of humour & an approachable personality
  • About JLL

    We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

    Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

    Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

    Location:

    On-site –London, GBR

    If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Lobby Ambassador employer: JLL

    At JLL, we pride ourselves on being an inclusive employer that champions diversity and empowers our employees to thrive both personally and professionally. As a Lobby Ambassador, you will be part of a dynamic team in a corporate environment that values flexibility, offers personalized benefits, and fosters professional growth, all while contributing to shaping the future of real estate for a better world. With a strong commitment to sustainability and corporate social responsibility, JLL provides a rewarding workplace where your unique skills and perspectives are celebrated.
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    Contact Detail:

    JLL Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Lobby Ambassador

    ✨Tip Number 1

    Familiarise yourself with JLL's core values and mission. Understanding their commitment to sustainability and corporate social responsibility will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

    ✨Tip Number 2

    Network within the real estate and hospitality sectors. Attend industry events or join relevant online forums to connect with professionals who can provide insights about the Lobby Ambassador role and potentially refer you to opportunities at JLL.

    ✨Tip Number 3

    Prepare for situational questions that assess your customer service skills. Think of examples from your past experiences where you successfully managed difficult situations or provided exceptional service, as these will be crucial in a front-of-house role.

    ✨Tip Number 4

    Demonstrate your flexibility and ability to multitask by sharing specific instances where you've successfully handled multiple responsibilities. This will show that you're well-equipped to manage the dynamic environment of a corporate reception.

    We think you need these skills to ace Lobby Ambassador

    Customer Service Skills
    Strong Communication Skills
    Professional Telephone Manner
    Written Communication Skills
    Computer Literacy
    Ability to Use Initiative
    Calm Under Pressure
    Team Player
    Multi-tasking
    Prioritisation Skills
    Flexibility
    Networking Skills
    Attention to Detail
    Meeting Room Management
    Client Interaction

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Lobby Ambassador position. Tailor your application to highlight relevant experiences that align with these requirements.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, reception roles, or any relevant fields. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your strong communication skills, ability to multitask, and any experience in corporate or hospitality settings. Make sure to convey your personality and approachability.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Lobby Ambassador role.

    How to prepare for a job interview at JLL

    ✨Showcase Your Customer Service Skills

    As a Lobby Ambassador, you'll be the first point of contact for visitors. Highlight your previous experience in customer service roles and share specific examples of how you've successfully managed client interactions.

    ✨Demonstrate Your Flexibility

    This role requires a flexible approach to meet various departmental needs. Be prepared to discuss situations where you've adapted to changing circumstances or taken on additional responsibilities.

    ✨Communicate Clearly and Confidently

    Excellent communication skills are essential. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will reflect your professionalism during the interview.

    ✨Emphasise Teamwork and Initiative

    Being a strong team player is crucial for this position. Share examples of how you've collaborated with others in past roles and how you’ve used your initiative to solve problems or improve processes.

    Lobby Ambassador
    JLL
    Location: London
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    J
    • Lobby Ambassador

      London
      Full-Time
      28800 - 43200 £ / year (est.)
    • J

      JLL

      5000+
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