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- Tasks: Deliver top-notch customer service and manage facilities operations efficiently.
- Company: Join a dynamic team in a supportive environment at Stokenchurch.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative workplace.
- Other info: Perfect opportunity for growth and learning in facilities management.
- Why this job: Be the go-to person for creating a welcoming and safe environment.
- Qualifications: GCSE education and proficiency in Microsoft tools required.
The predicted salary is between 30000 - 40000 £ per year.
Facilities Coordinator
Location - Stokenchurch
Essential Duties and Responsibilities of the Facilities Coordinator
- Customer Service
- Deliver excellent customer service to meet client expectations.
- Build and develop effective relationships with customers at all levels.
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures.
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety.
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Carry out site induction for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
- Understand & actively support the Quality Management program.
- Ensure issues highlighted through site inspections or customer complaints are resolved in a timely manner.
- Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers.
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures.
- Keep accurate and update records of seating plan.
- Process and control purchase orders, invoices and work orders.
- Support the completion of reports and documentation to meet required deadlines.
Skills
- The candidate must demonstrate the following skills:
- Problem solving.
- Decision making.
- Excellent verbal & written communication.
- Proficient use of Microsoft Tools.
Competencies
- The candidate must demonstrate the following personal attributes:
- Exemplary customer focused.
- Assertive.
- Possess cultural awareness and sensitivity.
Experience
- Facilities experience.
Qualifications
- Education: A good level of education to GCSE standard.
- Good working knowledge of Outlook, Word and Excel is essential.
Facilities Co-ordinator (Administrator) in High Wycombe employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Co-ordinator (Administrator) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've handled customer complaints or improved processes in previous roles. This will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Facilities Co-ordinator (Administrator) in High Wycombe
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've built relationships and met client expectations in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a tidy presentation that makes it easy for us to see your qualifications.
Demonstrate Your Problem-Solving Abilities: We love candidates who can think on their feet! Share examples of how you've tackled challenges in the past, especially in facilities management or similar roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at JLL
✨Know Your Customer Service Skills
As a Facilities Coordinator, you'll need to showcase your customer service skills. Think of specific examples where you've gone above and beyond for clients. Prepare to discuss how you build relationships and handle complaints effectively.
✨Demonstrate HSE Awareness
Make sure you're familiar with health and safety protocols. Be ready to talk about your understanding of emergency procedures and how you ensure a safe environment. This shows that you take security seriously, which is crucial for the role.
✨Be Proficient with Microsoft Tools
Since proficiency in Outlook, Word, and Excel is essential, brush up on these tools before the interview. You might be asked about how you've used them in past roles, so have some examples ready to demonstrate your skills.
✨Showcase Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved issues. Highlight your decision-making process and how you approach challenges. This will show that you're proactive and capable of handling the demands of the role.