Health & Safety Manager FM

Overview

Role Purpose: The HSSE Manager for Engineering Services in the PAM environment is responsible for leading, implementing, and maintaining robust health, safety, security, and environmental management systems across all engineering operations. The role ensures compliance with JLL\’s HSSE Management System, client requirements, and applicable legal and statutory obligations, while fostering a culture of safety and continuous improvement.

Responsibilities

• Develop, implement, and maintain the HSSE Management System (HSSEMS) for engineering services in alignment with ISO 45001, ISO 14001, & ISO9001 and JLL\’s global HSSE policies.
• Provide competent advice and guidance regarding HSSE strategy, standards, guidelines, and compliance for all engineering operations.
• Conduct and oversee high risk, risk assessments, hazard identification, and the implementation of operational controls, including permit-to-work systems and energy isolation protocols.
• Lead incident management processes, including reporting, investigation (using methodologies such as 5 Whys), root cause analysis, and corrective action tracking.
• Ensure compliance with local, national, and international HSSE regulations, as well as client-specific requirements and industry best practices.
• Coordinate and communicate safety initiatives, lessons learned, and HSSE performance metrics across the organization.
• Design and deliver HSSE training programs, maintain training matrices, and ensure completion of mandatory and role-specific training for all engineering staff.
• Liaise with relevant authorities, professional bodies, and client HSSE leads to ensure regulatory compliance and best practice adoption.
• Oversee contractor pre-qualification, onboarding, and performance monitoring, utilizing platforms such as Avetta, ISNetworld, and Sedex.
• Develop and monitor annual HSSE plans, objectives, and KPIs, ensuring alignment with JLL\’s strategic direction and continuous improvement goals.
• Lead or participate in internal audits, inspections, and management reviews to assess the effectiveness of HSSE programs and drive improvements.
• Maintain documentation, records, and evidence of compliance, and ensure timely reporting of serious incidents and statutory notifications.
• Support emergency preparedness and response planning, including the development and testing of site-specific emergency plans.
• Foster a culture of safety leadership, accountability, and engagement among employees, contractors, and stakeholders.

Qualifications

• Recognized qualifications in occupational health and safety (e.g., NEBOSH General Certificate, Diploma, equivalent).
• To be a member of an accredited body (e.g. IOSH, IIRSM, etc).
• Demonstrable experience in HSSE management within engineering services, facilities management, or a similar technical environment.
• In-depth knowledge of UK and EMEA HSSE legislation, standards, and best practices.
• Experience with ISO 45001/14001 management systems and audit processes.
• Strong leadership, communication, and stakeholder engagement skills.
• Experience with contractor management, risk assessment, and incident investigation.
• Ability to deliver training and promote a positive safety culture.

Reporting Line

Reports to the Regional HSSE Lead and the engineering lead for the sector, collaborates closely with the JLL PAM safety team, Engineering Services leadership, and client representatives.