Head of Workplace Experience & FM Services
Head of Workplace Experience & FM Services

Head of Workplace Experience & FM Services

Full-Time 60000 - 80000 £ / year (est.) No home office possible
JLL

At a Glance

  • Tasks: Lead and enhance workplace experience while managing facilities services for a top client.
  • Company: Join a leading facilities management company with a focus on human experience.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Embrace teamwork and continuous improvement in a fast-paced setting.
  • Why this job: Make a real difference in workplace culture and employee satisfaction.
  • Qualifications: 5+ years in facilities management and strong leadership skills required.

The predicted salary is between 60000 - 80000 £ per year.

A leading facilities management company seeks a Workplace Experience Leader to oversee Non-Technical FM services at the Procter and Gamble account. This role demands leadership, client management, and compliance with financial and safety standards in a dynamic environment.

A successful candidate must have at least 5 years in facilities management and a commitment to enhancing the Human Experience. An empathetic, proactive leader is essential, ready to embrace teamwork and continuous improvement.

Head of Workplace Experience & FM Services employer: JLL

As a leading facilities management company, we pride ourselves on fostering a collaborative and innovative work culture that prioritises employee well-being and professional growth. Our commitment to enhancing the Human Experience is reflected in our supportive environment, where team members are encouraged to develop their skills and advance their careers while working on prestigious accounts like Procter and Gamble. With a focus on teamwork and continuous improvement, we offer a unique opportunity for individuals seeking meaningful and rewarding employment in a dynamic setting.
JLL

Contact Detail:

JLL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Workplace Experience & FM Services

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience with Procter and Gamble. A friendly chat can open doors and give you insights that might just set you apart from the competition.

✨Tip Number 2

Showcase your leadership skills! During interviews, share specific examples of how you've led teams or improved workplace experiences in previous roles. We want to see that empathetic, proactive leader in action!

✨Tip Number 3

Prepare for situational questions! Think about scenarios where you've had to manage client expectations or ensure compliance with safety standards. Practising your responses will help you feel more confident and ready to impress.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and enhancing the Human Experience.

We think you need these skills to ace Head of Workplace Experience & FM Services

Leadership
Client Management
Compliance Management
Financial Acumen
Safety Standards Knowledge
Facilities Management
Teamwork
Continuous Improvement
Empathy
Proactivity
Dynamic Environment Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Head of Workplace Experience role. Highlight your leadership in facilities management and any relevant client management experience to show us you’re the right fit.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for enhancing the Human Experience and how your empathetic leadership style can benefit our team at Procter and Gamble. Keep it engaging and personal!

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Whether it’s improving safety standards or enhancing workplace culture, we want to see how you’ve made a difference.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!

How to prepare for a job interview at JLL

✨Know Your Stuff

Make sure you’re well-versed in facilities management, especially non-technical FM services. Brush up on your knowledge about Procter and Gamble’s operations and how your experience aligns with their needs. This will show that you’re not just a candidate, but someone who understands the industry inside out.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where your leadership made a difference, particularly in enhancing workplace experiences. Be ready to discuss your approach to teamwork and how you foster a positive environment.

✨Emphasise Empathy and Client Management

Since this role requires a commitment to enhancing the Human Experience, be prepared to talk about how you’ve handled client relationships. Share stories that highlight your empathetic approach and how you’ve navigated challenges while keeping client satisfaction at the forefront.

✨Be Ready for Compliance Questions

Given the importance of compliance with financial and safety standards, brush up on relevant regulations and best practices. Prepare to discuss how you’ve ensured compliance in previous roles and how you plan to maintain these standards in a dynamic environment.

Head of Workplace Experience & FM Services
JLL

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