Global Real Estate Support Planning Lead (UK based)

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

JLLT is looking for a Support Planning Analyst Lead who will be responsible for the partnership between JLLT and one of our global strategic clients based in Singapore. Our client is a team of strategic portfolio planners that helps with the development of global strategic real estate plans that deliver timely solutions to meet their real estate needs. As part of a global account team, this person will work closely with both our internal delivery teams and our client to use data and insights to make effective business decisions relating to real estate expansion, forecast and growth.

This position requires a technology-savvy individual who has experience in working with commercial real estate portfolio and can use data analytics to enable business decisions supporting real estate expansion. This person will partner with our client in using data insights and problem-solving skills to develop, forecast and present scenarios to stakeholders to optimise their real estate portfolio needs. This person has skills and talents in many different areas including business consulting, project management, headcount strategic planning, occupancy management and requirement documentation. This position works collaboratively with Portfolio Planners, Delivery Managers, Business Analysts and Data Analysts across the organisation to ensure that technology deliverables meet client business requirements.

If you are passionate about commercial real estate and technology, you may be just who we are looking for. We are looking for someone with the best portfolio planning and business consultancy skills around; someone with impeccable relational skills who can create win/win environments for all parties involved with the client.

• Partner with client stakeholders using analytical skills to help plan and forecast commercial real estate portfolio requirements based on the data on business growth projections, people operations and historical trends.
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making.
• Partner with the delivery lead and technology teams to develop and implement commercial real estate data and analytics related programs and projects.
• Partner with the delivery lead, function leads and product managers to translate client business goals into actionable portfolio strategy.
• Partner with client stakeholders to build jointly agreed product and service roadmaps ensuring alignment with both delivery and engineering functions.
• Effectively communicate with and influence senior stakeholders including the management of stakeholder expectations.
• Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption.
• Oversee a team of analysts to provide valuable client insights and analytics.

• 7+ years of experience within commercial real estate with focus on strategic portfolio planning, headcount planning, workplace experience and project management.
• Experience in presenting complex data insights to client or real estate leaders including the ability to gather data from multiple sources or systems.
• Experience with data analytics tools, business intelligence systems and visualization tools including SQL and other query languages.
• Sound understanding of how real estate supports the achievement of enterprise level goals and objectives.
• Experience working with technology teams with the ability to translate business requirements to technology deliverables.
• Understanding of human centred designed methodologies with an ability to implement methodologies in commercial real estate strategy is a plus.
• Excellent project management skills including attention to detail and an ability to communicate effectively with both technical and functional teams.
• Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.

• Management Skills: Coach and develop team members with an ability to establish strong relationships across all levels in the organisation.
• Articulate and effective communicator with an ability to present to senior client stakeholders.
• Organised by nature with a strong bias towards execution.
• Ability to influence others and move toward a common vision or goal. Must be a team player and able to work collaboratively with and through others.
• Client Focus: Proactively manage and/or oversee execution of client engagements to ensure excellence, consistency, and profitability.
• Critical Thinker: Strong intellectual curiosity, balanced with high emotional intelligence.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics.

• Strategically Adept
• Possess a Customer Mindset
• Results oriented, constantly raising the bar
• Deals well with ambiguity
• Sense of urgency
• Strong influencing and communication skills

Working Environment: Flexible working environment.

What you can expect from us: You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

Location: On-site - London, GBR.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!