At a Glance
- Tasks: Support hospitality during events and ensure a positive workplace experience for clients.
- Company: Leading global real estate firm with a focus on exceptional customer service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a fast-paced team and make a real difference in workplace experiences.
- Qualifications: Experience in workplace management and strong communication skills.
- Other info: Ideal for those passionate about customer service and facilities management.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading global real estate firm is looking for a Facilities Assistant in Greater London. This client-facing role emphasizes exceptional customer service, excellent communication skills, and the ability to manage responsibilities in a fast-paced environment.
Candidates should have prior experience in workplace management and a strong understanding of health, safety, and environmental issues.
The role involves supporting hospitality during events, responding to customer requests, and maintaining facilities standards to ensure a positive workplace experience for clients.
Facilities & Workplace Experience Specialist employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Facilities & Workplace Experience Specialist
β¨Tip Number 1
Network like a pro! Reach out to people in the real estate and facilities management sectors. Attend industry events or join online forums to connect with potential employers and learn about job openings before they hit the market.
β¨Tip Number 2
Show off your customer service skills! In interviews, share specific examples of how you've gone above and beyond for clients. This will demonstrate your ability to create a positive workplace experience, which is key for this role.
β¨Tip Number 3
Be proactive! If you see a job that fits your skills, donβt wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
β¨Tip Number 4
Brush up on health and safety knowledge! Familiarise yourself with relevant regulations and best practices. Being well-versed in these areas will not only boost your confidence but also make you a more attractive candidate for the role.
We think you need these skills to ace Facilities & Workplace Experience Specialist
Some tips for your application π«‘
Show Off Your Customer Service Skills: Since this role is all about exceptional customer service, make sure to highlight any relevant experience you have. We want to see how you've gone above and beyond for clients in the past!
Communicate Clearly: Excellent communication skills are key for this position. When writing your application, keep it clear and concise. We appreciate straightforwardness, so donβt be afraid to let your personality shine through!
Demonstrate Your Workplace Management Experience: If you've got prior experience in workplace management, flaunt it! Share specific examples of how you've managed responsibilities and improved workplace standards. We love seeing how you can contribute to a positive environment.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just a few clicks and youβre done!
How to prepare for a job interview at JLL
β¨Know Your Stuff
Make sure you brush up on your knowledge of workplace management and health, safety, and environmental issues. Familiarise yourself with the specific standards and practices that are relevant to the role, as this will show your potential employer that you're serious about the position.
β¨Customer Service is Key
Since this role is client-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to meet a client's needs, and be ready to explain how you handle difficult situations with grace.
β¨Show Your Communication Skills
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview, as this demonstrates your interest and engagement.
β¨Stay Cool Under Pressure
Given the fast-paced environment, think of scenarios where you've successfully managed multiple responsibilities at once. Be ready to share how you prioritise tasks and maintain high standards, especially during busy times or events.